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Hall Mazda
Brookfield, WI
782 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 783 reviews
December 26, 2007
I purchased my car there 2 years ago, but didn't realize this rating site existed until now! Overall, the service I got from them was horrible. I felt very forced into making my decision, and they even made this rating site existed until now! Overall, the service I got from them was horrible. I felt very forced into making my decision, and they even made me feel like my trade in wasn't worth a dime (although it was). I just feel that they had bad customer service and did not care at all about my best interest. Not only that, but everyone I encountered had a bad attitude and acted like they were doing me a favor. I regret making my purchase there and advise others not to! More
by ambielf
Employees Worked With
Finance, front desk, Chad (used car sales)
October 20, 2006
Had a repair on my Volkswagen with an extended warranty by Volkswagen. The mechanic lost all of my paper work that was in the car that had to do with my car. I questioned the service manager about this a by Volkswagen. The mechanic lost all of my paper work that was in the car that had to do with my car. I questioned the service manager about this and he told me I never had the paperwork. How could I have gotten the work done without my paperwork? He insisted that I lost it, and kept telling me that rudely. I will never go there again, and I steer all of my friends in the milwaukee area away from that dealership. Good luck if you go there. More
by Unoversace
Employees Worked With
Service Manager
January 23, 2005
Avoid this dealership at all costs. I had my VW Jetta in for some work on a power steering system leak. My car was in the shop for over a week. When I got my car back, it seemed to work fine. Shortly aft for some work on a power steering system leak. My car was in the shop for over a week. When I got my car back, it seemed to work fine. Shortly after the service I moved across the country to Arizona. Within a month of moving, a major leak developed in the power steering system which destroyed both the pump and the gear. The dealership who inspected the work in Arizona noticed that the line into the gear was cross-threaded and then sealed with lock-tite. The lock-tite failed causing the leak which led to the destruction of my car's power steering system. Hall VW would not stand behind their work and Volkswagen customer service left me on my own with over $3000 in repair bills. If you're in the market for a VW, I strongly suggest looking elsewhere. VW customer service is a joke. More
by bryanley
