Hall Toyota Elizabeth City

After several months of shopping around, I'm glad to have found Cameron at Hall Toyota. Cameron welcomed and patiently addressed all of my questions/concerns, and made sure I got what everything I needed. In found Cameron at Hall Toyota. Cameron welcomed and patiently addressed all of my questions/concerns, and made sure I got what everything I needed. In short, he made it easy for me to buy my car. Interactions with Sales and Finance were nothing but pleasant. More

Disappointed! I purchased a vehicle from Sherry and had it delivered to my house on July 30 of this year. Upon delivery I did not receive any paperwork whatsoever I purchased a vehicle from Sherry and had it delivered to my house on July 30 of this year. Upon delivery I did not receive any paperwork whatsoever except one piece of paper showing that the truck had actually been delivered. The gentleman who delivered it said copies of paperwork would be forwarded to me. After two weeks I still had not received any paperwork and was not able to pay my property taxes until August 29. At that time copies were sent to Sheri Ward. She had the paperwork processed and it was sent to your third-party contractor. I called two weeks ago and spoke with Caitlyn Gonzalez. She said she would contact the third-party contractor find out where they’re at in the process and called me back, she did not. I called her back today and she gave me the same response that she would contact the third-party contractor and call me back. I told her that’s exactly what she told me two weeks ago and that she never bothered to call me back. This morning I was pulled over an issue the citation because my temporary tag has exceeded the 45 days. Before that I have gone to the South Carolina DMV five times just to find out that my truck has still not been registered with Greenville County in South Carolina. This is the first and absolutely the last time I will ever purchase a vehicle either out of state or online. Well I’m sure you and your staff believe you have done everything in your power to have this vehicle registered, I believe it could’ve been done quicker. It also bothers me that Miss Gonzalez had a very laissez-faire attitude toward my $150 ticket this morning. I guess she assumes if I can afford a $70,000 truck I can afford $150 ticket. While Sheri Ward did a great job for me and you (making sure you got your units sold and probably your monthly or quarter bonus from Toyota), the rest of your staff has failed miserably. I would never recommend your company to anyone. More

Thanks, Caitlyn, for stepping in to get our Virginia license plates to us, four days after our temp expired, but not bad for coming in just after Labor Day weekend. I had called VA DMV. They claimed a b license plates to us, four days after our temp expired, but not bad for coming in just after Labor Day weekend. I had called VA DMV. They claimed a backlog was the problem and that the NC dealership could just give us an extension on our temporary tags. Not possible. But everything worked out. THANKS! More

Cameron was extremely polite, courteous, and made every effort to answer all of our questions. He was respectful of our time, and considerate in all his communications with us. effort to answer all of our questions. He was respectful of our time, and considerate in all his communications with us. More

Brad was super helpful in teaching me about my new car! I loved the experience at Hall Toyota. Everyone was courteous, and I will definitely be back for future purchases! I loved the experience at Hall Toyota. Everyone was courteous, and I will definitely be back for future purchases! More

Cameron was very respectful. He tried his best to help me get what I wanted. I would ask for him when you come in to the store. He tried his best to help me get what I wanted. I would ask for him when you come in to the store. More

Sheri Ward handle everything perfectly. Very professional and proficient. Setup delivery and kept me informed the entire time. Shannon in finance was very courteous, polite and not overbear Very professional and proficient. Setup delivery and kept me informed the entire time. Shannon in finance was very courteous, polite and not overbearing like some finance personal. Overall a great experience right Dow to Billy the delivery driver. Thank you Sheri for all you did on my new Tacoma. Paul More

Cameron was kind, patient, and understanding. We had a lot of crazy circumstances and he was helpful but gave me space when it was needed. I am incredibly grateful for his help! We had a lot of crazy circumstances and he was helpful but gave me space when it was needed. I am incredibly grateful for his help! More

Awesome experience and great customer service. Would highly recommend Toyota of E. City to family and friends. Cameron and Matt were both friendly during the buying process. Enjoyed working with t Would highly recommend Toyota of E. City to family and friends. Cameron and Matt were both friendly during the buying process. Enjoyed working with them! More

It was a pleasure to work with Cameron! We had such a horrible experience somewhere else and Cameron was very understanding and completely helped our buying process go smooth. Excellent cus We had such a horrible experience somewhere else and Cameron was very understanding and completely helped our buying process go smooth. Excellent customer service, attentive to detail. Highly recommend Cameron as your sales consultant. More