Hall Toyota Elizabeth City
Elizabeth City, NC
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286 Reviews of Hall Toyota Elizabeth City
I want to give a big shout out to Joshua Pearsons and Hunter Thomas Smith. I did not have a great interaction with the manager LJ (the only reason that toyota gets 4 stars instead of 5). That stopped ri Hunter Thomas Smith. I did not have a great interaction with the manager LJ (the only reason that toyota gets 4 stars instead of 5). That stopped right there though. When we bought our 2018 Ford escape we soon realized we had a problem, after talking to Mr Parsons it was taken care of. It did take a while but it was also during the the national cyber attack which affected the dealerships systems. We were given a rental car so it was no big deal. The day of getting the car back that evening my wife informed me about a squealing noise, over the weekend I was able to identify it as a grinding noise and that Monday I talked to Hunter who had me bring it into the dealership, listened to my problem, dealt with the problem, and returned the car back to me in a timely manner. LJ seemed to try and intimidate my wife and I and didn't seem friendly however, Mr. Parsons, and Mr Smith were more than professional and cordial and absolutely have gone above and beyond to ensure more than 5 star customer service. I do recommend anyone to Mr. Parsons and Mr Hunter smiths for any kind of service through hall toyota. Very big thank you to the both of them and the best of luck. More
They made sure to make things right; I left with the truck I wanted, at a fair price. They got a driver to pick me up and take me to the dealership from an hour away. truck I wanted, at a fair price. They got a driver to pick me up and take me to the dealership from an hour away. More
Ryan was very professional, courteous and easy to work with. He knew what we were looking to buy and trade in and did not try to sell us anything else!!! We felt he just wanted to help us get into the veh with. He knew what we were looking to buy and trade in and did not try to sell us anything else!!! We felt he just wanted to help us get into the vehicle we were looking for and in the payment range. They were able to make it happen, and we left with a 2025 Toyota Tacoma SR5 for my son. He is new at this job, but he was very confident, and if he did not know the answer, he did not hesitate to ask his manager. We will be back to buy from Ryan and the whole team at Hall Toyota More
From the first interaction, Chanel was professional, knowledgeable and very personable. I had researched the vehicle model I intended to buy for probably 2 yrs. I finally found exactly what I wanted at knowledgeable and very personable. I had researched the vehicle model I intended to buy for probably 2 yrs. I finally found exactly what I wanted at Hall Toyota. Chanel walked me through the process, and I could not be happier. This was the best auto purchasing experience in my entire life. The main reason was Chanel's excellent customer service and genuine care that I was satisfied with my purchase. I recommend Chanel to everyone I know. I drove 3.5 hrs. from my home to purchase from Hall Toyota and Chanel. She is 5 Star! More
Great place for all round service and sales. The entire staff are very friendly and competent. The entire staff are very friendly and competent. More

