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  • Home Delivery
  • Virtual Appointments
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  • Vehicle Sanitization

Halterman's Mitsubishi

East Stroudsburg, PA

4.1
45 Lifetime Reviews Review Dealership
Our goal is to make your car buying experience the best possible. Halterman's Automotive Group's virtual dealership offers a wide variety of new and used cars, Mitsubishi, Toyota incentives, service specials, and Mitsubishi, Toyota, part specials. You're gonna like it here at Halterman's.

1752 Paradise Trail

East Stroudsburg, PA

18301

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Top Reviewed Employees

Freddy Maldonado at Halterman's Mitsubishi

Freddy Maldonado

Sales Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Isabel Quiles at Halterman's Mitsubishi

Isabel Quiles

Sales Consultant
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rated
Employees need five ratings before we can calculate an accurate rating.
Nick Purpura at Halterman's Mitsubishi

Nick Purpura

Sales Consultant
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rated
Employees need five ratings before we can calculate an accurate rating.
Tammy Stoshick at Halterman's Mitsubishi

Tammy Stoshick

Finance Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

August 06, 2020

"very helpful"

- czykeli

we came in and got a new mitsubishi outlander sport and had a great time, all of the people helped us out and nick even helped us get insurance done so we could understand what they were asking of us very nice people

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Employees Worked With

July 27, 2020

"I had an excellent experience purchasing my new..."

- Candice Hall

I had an excellent experience purchasing my new Mitsubishi Outlander GT from them. Their customer service was superb and the communication was effective from beginning to end. Isabel answers all of my purchasing questions without error. Fred found the best financing rates affordable and acclimated to my budget. Tammy sealed signed and delivered my deal with their newly electronic signing process. Everyone’s area of expertise was precise even amongst the COVID pandemic. I would highly recommend this dealership.

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January 17, 2020

"Service Department Woes"

- Leimurd

Haltermans is not a horrible place. I just want to share an experience so that you can make informed decisions. A horrible service advisor named Brian Dipasquale has always been a boon to work with. Unprofessional and demeaning in every way, he has shown no concern for my needs as a customer. He acts like he doesn't even want to work there. Let’s just say that we have had a few exchanges that were negative in nature. On December 3rd, 2019 I took the vehicle Halterman's with concerns about my rear calipers and brake pad wear. One service advisor told me to bring the vehicle in for free, but Brian happened to be the advisor who greeted me again. He tried to charge me and things got ugly once again as I asked for the original advisor who helped me over the phone. Needless to say, they saw my vehicle and inspected it free of charge. They found no issues. Now, January 17th, 2020, I visited my mechanic for rear brake pad replacement, but before beginning the job, he pointed out the fact that that a wheel lock was missing from my vehicle. I’ve been driving since December 3rd with 4 out of the 5 lugs in one of my wheels! I’m my glove compartment, he also found one fresh /brand new lug inside the pouch holding the wheel lock key. So, how could this wheel lock come off simply from driving for a little over a month? I promptly called Halterman's about this and they told me to take the vehicle in. So, I took it that same day, and whom did I encounter? Brian again. After another negative exchange of words, I spoke with other reps who said the following: “Maybe someone tried to steal the wheel.” The problem with that is the fact that the wheel lock was what would have been removed to steel said wheel. So, the thief removed the wheel lock and left 4 regular lugs? They somehow removed the lock (with no key) then decided to leave the wheel? The other explanation was “maybe it just came off during the month of driving. Really? That doesn’t even make sense. I was then told about the rigorous steps Haltermans takes when reinstalling lugs etc. Bottom line: Halterman's wouldn’t help replace the locks, and they refused to take responsibility for their work performed. Honestly, how can a wheel lock just come off of a wheel? They were the last service department to touch the vehicle. Lastly, could Brian have anything to do with this? I’ll never know. But what I do know is that I will not trust Brian from Halterman's service department ever again. Meanwhile, if I want to have 4 wheel locks again, I have to spend $500.00 for a new set of 4.

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Employees Worked With

Brian Dipasquale

Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines