Hampton Chevrolet

The Best Dealer Service Department in Hampton I brought my 2009 Chevrolet Malibu in for a routine oil change and state inspection. They told me exactly what I needed in order to pass inspection. T I brought my 2009 Chevrolet Malibu in for a routine oil change and state inspection. They told me exactly what I needed in order to pass inspection. The work that could not be done there, they provided me with alternate options in my area. I was able to get my repairs done and return to get my car inspected again to pass. This is my second time bringing my car in for service and they have been very helpful each time. I will definitely bring my car back and when it's time to make a new purchase I know exactly where I'm coming - First Team Chevrolet Mazda!!!! More

Great service department! One of the primary reason's I purchased my vehicles at Hampton Chevrolet is the service crew. The vehicles are all pretty much the same, it is the se One of the primary reason's I purchased my vehicles at Hampton Chevrolet is the service crew. The vehicles are all pretty much the same, it is the service that makes the difference. I have always been satisfied with the service at Hampton Chevrolet. More

Great Experience Had a wonderful buying experience. The process was very quick and easy. Shane is a very knowledgeable and very helpful salesmen. Had exactly the vehic Had a wonderful buying experience. The process was very quick and easy. Shane is a very knowledgeable and very helpful salesmen. Had exactly the vehicle I was looking for at a great price. More

Best Car Buying Experience Ever My experience was great! I felt that everyone from each department was very courteous and knowledgeable about the products and services relevant to th My experience was great! I felt that everyone from each department was very courteous and knowledgeable about the products and services relevant to their positions. My salesman, Mark was wonderful! He listened to what I wanted and delivered just that. Mark was friendly and not at all 'pushy', he allowed me the opportunity to try and ultimately choose the best vehicle for me and my family. Daniel from finance was a God send. I have no idea how he managed to do what he did for me, but I can't express my satisfaction with the finance rate he was able to obtain for me based on my less than less than (Yeah, I meant to say that twice) perfect credit score. This is my 12th car buying experience and I can honestly say it was the best, including the ones where my only responsibility was to choose the car. I shall return..... More

Wonderful experience I flew in from AL to VA to purchase my Tahoe at the recommendation of a very close family friend. Wonderful experience!! Will purchase again from them I flew in from AL to VA to purchase my Tahoe at the recommendation of a very close family friend. Wonderful experience!! Will purchase again from them in the future! More

Hopefully never have to deal with body shop again I have a 2015 mustang that was hit while parked. I went to this body shop on the suggestion of USAA which was the insurance company of the person that I have a 2015 mustang that was hit while parked. I went to this body shop on the suggestion of USAA which was the insurance company of the person that hit my car. My car had 2 dents above the wheel well as well as a scratched and bent rim. They had the car for 3 weeks when they finally said it was ready for pickup and that Joe said he completely inspected it and it was back to perfect shape. I went there to inspect my car for pickup and noticed 2 major scratches on the bumper which is obviously where the body tech was laying in the trunk doing repair to the wheel well as well as the corner of the rear bumper was chiped off a little less than a quarter inch where the tech was trying to make the wheel well and bumper flush. I also noticed that all of the caps that cover the screws that hold the lining inside the wheel well we're now missing. There was also overspray in the door jam from the paint. I was told the car would then be ready 4 days later so the bumper could be fixed and the caps would be in for the screw covers. The car was again not ready on the date they said it would be and they failed to even have the decency to tell me until I called them an hour before closing on the day it was supposed to be picked up. They said tomorrow. Tomorrow came and I inspected the car to find the caps still missing and what's worse is there are now even more caps missing. I told them just to mail them to me as I don't want anything else to do with them face to face. There is no excuse for them to 1st: damage a car even more than how it came in, 2nd: say the car is 100% when it was apparent that it wasn't from 10 feet away, 3rd have to wait so long to have their screw ups fixed, 4th: to be treated completely as a number and not be put ahead of the line in the paint shop considering they are the reason it had to go back through it. They knew exactly what time I would be there to pick up the car but the person I had the appointment with (Joe) was doing another appointment with someone else dropping their car off. I told him at the beginning that when I come to pick the car up that I want it to be 100% and he promised that it would be. I guess perfect to these "professionals" means a half a** job with even more damage. He even said that all the body repair techs have many years of experience. They might have but experience where at a junk yard ripping parts off of cars to recycle them? I'm glad we no longer have any more business with them. That is until the paint starts peeling off of their work which I'm sure will happen momentarily. More

Get this lmao So we get a letter in the mail telling us they need our equinox with less than 107,000 miles we go back and all it was a hoax. Our new salesman said I So we get a letter in the mail telling us they need our equinox with less than 107,000 miles we go back and all it was a hoax. Our new salesman said I wish they didn't send them out. This auto dealer is as bad as Casey who sold us this car without full disclosure that our vehicle was in an accident before we purchased it. All of these dealers are liars and snakes. More

Read and heed to my warning Friendly staff and very helpful when I bought my car in 2012. This Chevrolet dealership would get zero stars if it was an option due to the lies in th Friendly staff and very helpful when I bought my car in 2012. This Chevrolet dealership would get zero stars if it was an option due to the lies in their warranty ('home of the best warranty'). At 61,000 miles my 2009 Chevy Traverse transmission was beyond repair and after calling the service department they stated I needed multiple state inspections and tire rotations along me with more service done that was out of the ordinary and not the same as the Chevy owners guide/manual. Buyers beware! This vehicle, warranty and company placed my family in a $4,000 bind as there are only two authorized transmission shops in my area. If someone from the dealership would like to contact me to apply their warranty please feel free to send me a message. More

Poor buying and service experience I would not recommend this dealership At All. On my initial visit I told the salesman the car wanted. He spent a lot of time unsuccessfully looking fo I would not recommend this dealership At All. On my initial visit I told the salesman the car wanted. He spent a lot of time unsuccessfully looking for it in their system. I pulled it up on my phone and showed it to him. Our second meeting he could not find the keys. I waited two hours for him to finally locate them. It took a total of five days for the deal to be finalized. Ugh! Before two months were up I had to return to the dealer for a problem with the car starting. Of course there was a crazy charge to replace a battery. I believe they knew it was weak when they sold me the car. I refused to have theses crooks charge me 170 for a battery I could pay 115 with tax for. Lastly while they were checking my battery they forced a code to come on my radio. This is an anti theft device that prevents the radio from working. These incompetent crooks did not tell me that their battery inspection hurt my radio. I pulled off and had to do my own research to fix it my self. These "service" people did not even give me the code. Run Dont Walk to another dealership! These people are distracting with their smiles and water. Don't be sucked in. More

Exceptional Service This was by far the most professional car buying experience I have ever encountered. GREAT customer service and a good price for my dream car. I rec This was by far the most professional car buying experience I have ever encountered. GREAT customer service and a good price for my dream car. I recommend them to everyone. More