Hampton Chevrolet
Hampton, VA
Filter Reviews by Keyword
By Type
Showing 153 reviews
Had oil change on Monday been raining lately. I noticed oil under my truck Saturday and found oil plug loose I could turn in with two fingers tightened plug checked oil level found it 3/4 qt low. I noticed oil under my truck Saturday and found oil plug loose I could turn in with two fingers tightened plug checked oil level found it 3/4 qt low. I’ll be checking oil plug prior to leaving next time. More
I could not have asked for a better service. The manager and mechanic were responsive and answered any questions I had. Turn around time was fantastic! The manager and mechanic were responsive and answered any questions I had. Turn around time was fantastic! More
Thank-you and keep up the good work, it didn't take long at all and everything was explained to me, we need to hear that. at all and everything was explained to me, we need to hear that. More
I feel the sales department is the best on the East Cost. I have not had the best experience with the service department. Overall I do feel my cars and trucks are in good hands. I have not had the best experience with the service department. Overall I do feel my cars and trucks are in good hands. More
Great customer service with not pushy employees is the experience I recieved. Their willingness to help me get what I needed was great and in a timely manner. I would definitely encourage family and frien experience I recieved. Their willingness to help me get what I needed was great and in a timely manner. I would definitely encourage family and friends to patronize here, thanks a million! More
Tried to add extra items to contract, hidden in the middle of all the other charges. Tried to up sale me the same thing 3 different times during the deal after I said no the first time. They just rewor middle of all the other charges. Tried to up sale me the same thing 3 different times during the deal after I said no the first time. They just reword what they said. I already had a pre approved loan and the manager would not send the contract to my bank. Reworded everything in order to run my credit again. Told me 2.99% intrest through them was better than 3.10% intrest through my bank. The sales person had already looked me up and down and figured I could not afford the truck. He barely told me 5 things about the truck. He figured I was a tire kicker as they call them. If you do decide to purchase from them keep an eye on everything and pay attention. With everything said above I know they need to make money but if you want return customers may want to step it up. Do not see the people i worked with below so I can't rate them. I went to the dealership and purchased the truck and drove it from there. More
My husband and I have been researching to buy a new truck for months. We spent numerous hours online looking at options and inventory. We were excited to see that the Chevrolet Silverado 1500 Trailboss was i for months. We spent numerous hours online looking at options and inventory. We were excited to see that the Chevrolet Silverado 1500 Trailboss was in stock at a local dealership. We visited Hampton Chevrolet on Monday and that is when we were greeted by Jordan Kent. He was great to work with, and very knowledgeable about the features of the vehicle. Unfortunately after taking the TrailBoss for a test-drive, and getting a price, our family determined that the leather package would not work for our family (especially with a higher price). We ultimately ended up purchasing from another dealership in Chesapeake. Inventory for vehicles has been low with COVID, so we had to make the decision to travel elsewhere. However our experience was very pleasant, and would definitely consider doing business with Jordan, and the Hampton Chevrolet team again! More
Friendly service - Tim made the car buying experience tolerable. I hate pushy salesmen. He was respectful of my decisions. I walked away with my new car. tolerable. I hate pushy salesmen. He was respectful of my decisions. I walked away with my new car. More

