Hanania Chrysler Dodge Jeep Ram Palm Coast

Excellent Customer Service! I recently bought a new Jeep Cherokee from Flagler Chrysler Dodge Jeep Ram. I worked with Ramon, Lena, Thomas and Buck and was very impressed with the I recently bought a new Jeep Cherokee from Flagler Chrysler Dodge Jeep Ram. I worked with Ramon, Lena, Thomas and Buck and was very impressed with the service I received. All worked as a team to get me the car I wanted at the price I wanted. Ramon found and offered all the rebates available on the car helping get the best deal possible. Lena in internet sales was excellent at finding the car I needed and keeping me informed on all fronts. Thomas showed me the features on the car, took the time after the sale to set up my Bluetooth and was super friendly and easy to talk to about the car. Buck in the finance department even made the transaction smooth and painless. Thank you to the Flagler Team for all your help! More

Pain free buying experience I purchased a new wrangler and the staff were very helpful. Ralph and their finance office made it an actual enjoyment to buy a vehicle did not think I purchased a new wrangler and the staff were very helpful. Ralph and their finance office made it an actual enjoyment to buy a vehicle did not think that was possible. Lena with their internet sales informed me with all the information I had asked about the vehicle very pleased with the staff. More

re: non service department Twice my wife and I attempted to bring our new 2016 jeep 4 door wrangler in for the 3000 mile service with advanced scheduled appointments. Both times Twice my wife and I attempted to bring our new 2016 jeep 4 door wrangler in for the 3000 mile service with advanced scheduled appointments. Both times we were refused our appointments due to lack of service staff or over booking, etc. We were told they are only taking customers in on a first come first serve basis. What a way to do business! AVOID AT ALL COSTS !!!! Gary More

AWFUL way to treat customers Went there looking to buy a specific used car. Like it and tried to work out a deal. They would only come off their price by $123. My wife talked to t Went there looking to buy a specific used car. Like it and tried to work out a deal. They would only come off their price by $123. My wife talked to the used car manager. He was extremely rude and condescending. He rudely and loudly stated several times he would do nothing in regards to the price and he didn't care if we bought the vehicle or not. That there would be someone else who would buy it and pay full retail price. He was so belligerent towards my wife that we left with her in tears. I will never ever step foot on their property for the way they treated us and I will steer everyone clear of their that I can. More

service department almost non existant. Friday morning, no tech's visable, so called service doing diagnostics with no tools, equipment, or knowledge. I am a retired automotive engineer and Friday morning, no tech's visable, so called service doing diagnostics with no tools, equipment, or knowledge. I am a retired automotive engineer and I have seen more able service personnel at lawn mower shops. If you like your car or truck avoid this dealer. More

Right from the source I was told by several of the sales staff that the new management is only interested in numbers and not customer service, customer relations or custome I was told by several of the sales staff that the new management is only interested in numbers and not customer service, customer relations or customer satisfaction. I have heard of arguments between customers and management on the sales floor. Their Used Cars look good, but buy with caution and buy with a good warranty. You gotta know to beware when the dealership staff speaks poorly of their business practices. More

Never buy a car from this place!! Not only are they very Never buy a car from this place!! Not only are they very rude, but they discriminate against age as well. If you look young you will get the run arou Never buy a car from this place!! Not only are they very rude, but they discriminate against age as well. If you look young you will get the run around and they will treat you like an idiot. We bought a used car and within days had issues and brought it in and they kept saying nothing was wrong with it. We brought it in 4 times within the first 2 weeks of purchase with the same exact issue and they kept saying there was no issue and that we just didnt know how the car was supposed to sound. We brought it into a mechanic and were told within 10 minutes what the issue was and once we brought it to the mechanic they said they cant take any other mechanics diagnosis. Real convenient since it seems they just dont want to fix it. Very rude staff, gave a horrible attitude towards us when we spoke very professionally. Horrible experience and i do not recommend this place! Never buy from them! More