Hanania Chrysler Dodge Jeep Ram

My credit has tanked due to the negligence of your business by not paying off my trade in prior to the payment being 45 days past due after attempting multiple times to have this corrected prior to it business by not paying off my trade in prior to the payment being 45 days past due after attempting multiple times to have this corrected prior to it hitting my credit and being late. More

Extremely pleased with the manager Thomas and my service associate Coben. Quick turnaround with excellent service. associate Coben. Quick turnaround with excellent service. More

The dealership made it very easy to get an oil change. I didnt want long and everyone was friendly, dealership and waiting area was clean. I can tell they care. I didnt want long and everyone was friendly, dealership and waiting area was clean. I can tell they care. More

Had to wait for someone to acknowledge me when I came in When they finally did I think it was Conner ( young Guy ) I was wonderful!!! Kept me informed thru out Also thank you for my Duck !!!! When they finally did I think it was Conner ( young Guy ) I was wonderful!!! Kept me informed thru out Also thank you for my Duck !!!! More

Terrible customer service. They had my car for 8 days for a cooling unit change. Part took a couple of days to arrive and was told in the morning that it would be 'out of here They had my car for 8 days for a cooling unit change. Part took a couple of days to arrive and was told in the morning that it would be 'out of here that day'. Called that evening and was told 'they had gotten backed up' and the work was not complete but it would be done the next day. Nothing heard again on the next day so I called again late afternoon and was told that the 'mechanics had been pulled off to do other jobs' and the car was once again not ready. Next day was July 4th so understandably closed and finally got my car back on July 5th after I had called to ascertain status. Never once during the entire time did I receive an update from the service department calling me - I had to call them to get status. After getting the car back, I left 2 messages to speak with the Service Manager - didn't get a call back!! More

Quick, efficient, and professional service. The department was busy for a Saturday, but it appears they have an "express" for oil changes. I thought it might a bit of a wait, but it wasn't, a The department was busy for a Saturday, but it appears they have an "express" for oil changes. I thought it might a bit of a wait, but it wasn't, and I was on my way in no time. I also appreciate the new chairs! More

I was impressed by the courtesy and consideration, and also the promptness. Coben gave me everything I needed to make decisions, and William apparently did multiple jobs for me on this visit. also the promptness. Coben gave me everything I needed to make decisions, and William apparently did multiple jobs for me on this visit. More

Prompt service & friendly staff. Always a good explanation of what has been done and what needs to be done. No pushy sales, either. Always a good explanation of what has been done and what needs to be done. No pushy sales, either. More

Robert is fantastic. He provides timely and high quality service from start to finish. and he always let me know what to expect. Above and beyond for sure. He provides timely and high quality service from start to finish. and he always let me know what to expect. Above and beyond for sure. More

Brought my vehicle in for service because my air conditioner was not working when the vehicle got hot. Dropped it off. Everything was working perfectly. They were gonna keep the vehicle gave me a lo conditioner was not working when the vehicle got hot. Dropped it off. Everything was working perfectly. They were gonna keep the vehicle gave me a loaner car so they could diagnose the problem. Two hours later they said I needed a new compressor. I decided not to have the work done the next day I picked up the vehicle. The air conditioning did not work. Brought it to another shop to have them diagnose the problem and they determined there was no Freon in the air-conditioning system that the dealership had removed all the Freon and disconnected the compressor. More