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Hanania Volkswagen of Orange Park
Jacksonville, FL
466 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 466 reviews
January 15, 2022
Okay. I only go because it is close to my home. Service is okay. Car is never ready on time. Add one hour-one hour and a half to whatever time they estimate. Sales will randomly try and sell you a new is okay. Car is never ready on time. Add one hour-one hour and a half to whatever time they estimate. Sales will randomly try and sell you a new car. Gives that shady used car sales lot vibe to the experience. Overall a lot to be desired but hey it is a VW dealership after all. More
by Customer
Employees Worked With
Natalee
January 06, 2022
Terrible experience! Sold a lemon. Did not honor the contract. The manger did not bother to speak to us. Sent the sales person.No help to rectify the purchase. Disappointed customer. Given the run aroun contract. The manger did not bother to speak to us. Sent the sales person.No help to rectify the purchase. Disappointed customer. Given the run around, however, Natalie in service was wonderful through the multiple times I brought the car in.. very disappointed customer. More
by dlsteven03
Employees Worked With
Jack Hanania, Colby Peterson
December 19, 2021
Our salesman Daniel K. was extremely helpful and really listened to what we were in the market for. Everyone was super friendly and accommodating at this dealership. We ended up purchasing from this dealer listened to what we were in the market for. Everyone was super friendly and accommodating at this dealership. We ended up purchasing from this dealership and would definitely recommend friends and family to check them out. More
by Taken899
Employees Worked With
Daniel K, finance guy wish I could remember his name young gentleman who hasn’t been there for very long
October 27, 2021
I’ve had to come back twice after having service done here because a light came up on my dash. This last time was my “check engine” light because (I was told) someone didn’t put the dipstick back. I’ve b here because a light came up on my dash. This last time was my “check engine” light because (I was told) someone didn’t put the dipstick back. I’ve been to this dealership 3 times, and the only time I felt like I received good service was the time when I paid for a new battery (the other times I used vouchers from my service plan and did not pay anything). Even the car wash was a bummer. I understand that it’s complementary, but just because it’s complementary doesn’t mean it has to be poorly executed, right? I will say, though, LouAnn(?) is a delightful person and a fine representation of personable customer service. More
by NotNecessary
Employees Worked With
Joseph, LouAnn
