
Hanania Volkswagen of Orange Park
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 466 reviews
When our VW toureg needed emergency service on the day before thanksgiving vw orange park came to the rescue. Diagnostics stated immediately after dropping the car off At 3 pm with final repairs made th before thanksgiving vw orange park came to the rescue. Diagnostics stated immediately after dropping the car off At 3 pm with final repairs made the day after thanksgiving allowing us to continue our holiday travels. More
Best service I have had on a long time. Everything was performed on time and explained in detail by Joseph Yirak. When I returned home a neighbor said tome that my 10 year old VW looked liked a brand new performed on time and explained in detail by Joseph Yirak. When I returned home a neighbor said tome that my 10 year old VW looked liked a brand new car.. More
Went in for yearly oil change and promo tire rotation. Had a 10:30 am appointment. Arrived on time. The entire process took 2 hours. The customer service person was very helpful and friendly. It Had a 10:30 am appointment. Arrived on time. The entire process took 2 hours. The customer service person was very helpful and friendly. It was shocking how many employees were roaming around the dealership without a mask - during a COVID-19 pandemic however, it was made very clear that customers were to wear a mask at all times. Additionally, while sitting in the service department waiting area a gentleman dumped out an entire collection of used shoes (he was also NOT wearing a mask) and began to shine an employee’s shoes - that was odd to say the least! More
Quick and precise diagnosis of the problem. Above and beyond what was expected when we picked up our vehicle. Very pleased with everything and everyone we encountered. beyond what was expected when we picked up our vehicle. Very pleased with everything and everyone we encountered. More
I thought that they did a great job of getting me in & out. I wish I saw mask being worn by every employee walking around. Only a few worn mask. out. I wish I saw mask being worn by every employee walking around. Only a few worn mask. More
I took my car in for oil change and just walked around looking at new vehicles and Brain helped me. No pressure but a lot of good advice. I ended up trading my diesel for a gas suv. It was time to upgrad looking at new vehicles and Brain helped me. No pressure but a lot of good advice. I ended up trading my diesel for a gas suv. It was time to upgrade for me. Loved my diesel but wanted a SUV. Very satified with what I bought. Service dept was very helpful also. More
Just ask for Brian! Brian went above and beyond to explain my options and the processes to me. The dealership didn’t have the specific vehicle I was looking for so the Brian went above and beyond to explain my options and the processes to me. The dealership didn’t have the specific vehicle I was looking for so the team found one and had it dealer traded in. When it arrived I wasn’t satisfied with the wheels. He again was very patient with me and we traded from another vehicle they had in stock. He demonstrated all the new bells and whistles for me. It was all fast and painless. I hate buying cars and usually don’t have much patience for it but Brian made it completely easy! More
Great Experience buying the car. Except! They did not do a proper service check of my car, nor a safety check. My bar fluid cap was left off in my car, and serval other fluids were left empty. a proper service check of my car, nor a safety check. My bar fluid cap was left off in my car, and serval other fluids were left empty. More