Hanania Volkswagen of Orange Park

I recently purchased a CPO 2017 VW GTI from Brian King. Brian was absolutely the best salesman I have ever dealt with. He made the buying process, easy, fast, efficient and most of all, a very happy day fo Brian was absolutely the best salesman I have ever dealt with. He made the buying process, easy, fast, efficient and most of all, a very happy day for me. Would recommend anyone who needs a VW to purchase from VW of Orange Park! Thanks guys! More

Excellent online customer service from Sales and Finance. They worked diligently and met my expectations. I will recommend this dealer to my family and friends. They worked diligently and met my expectations. I will recommend this dealer to my family and friends. More

What a great buying experience! This was my second time back, as I purchased a TDI one year ago from this location. Kumar was my salesman last time, and he treated me so well that we This was my second time back, as I purchased a TDI one year ago from this location. Kumar was my salesman last time, and he treated me so well that we kept and contact and I came back yesterday to buy an R-Line Tiguan. Due to work constraints, I was on limited time. I got there and he already had the car waiting to go for me to overview and test drive. After quickly giving me the overview of the car, we returned and went over pricing, where I was trying to get, etc. Being that I had a trade the management quickly overviewed it. With time running short, I submitted my credit app, and was promptly told all looked well and they would call me to discuss numbers so I could get back to work. Less then 30 minutes later, I receive a call from the sales manager Scott directly. He lets me know that all was well and I was approved at 0% and was within 10$ of where I was trying to be, prior to even negotiating. Upon this, I contacted Kumar and we began the process of buying while at work via email. Following work, I returned to the dealership where all the paperwork was there and ready to go, along with my new vehicle. I was quickly in and out, ultimately getting to where I wanted to be from the start payment wise. Prior to leaving, Patrick came out even to introduce himself, and we briefly chatted, along with him congratulating me and thanking me for my business. With this I will say that next time I am in the market for a VW, I will be using them again without question. More

Not a good experience I will tell you the story, you decide. Took '15 EOS to dealership for service (oil change and some warranty items) we purchased the Vehicle, which w I will tell you the story, you decide. Took '15 EOS to dealership for service (oil change and some warranty items) we purchased the Vehicle, which was VW certified, from dealer in June of 2018. It was advertised as having a backup camera. The camera has since stopped working. After being told that we were on the hook for a 4xx service charge for removing the bumper, the backup camera was aftermarket and would not be covered by the warranty. After asking why they didn't know that from just looking at it, i was told there was no way of knowing without removing the bumper. Subsequently, i learned that the VW camera is actually in the emblem on the trunk lid. After further complaining the removed the charge. I was also told that i needed to have the Transmission serviced. I told the service person that i had it done the previous year at the same dealership. He told me that they had no record of it. I told him NO. Upon picking up the vehicle, i should him the receipt, from their dealership, that showed the transmission service. He told me that their system would only show the first four items from a receipt. So i have a broken camera that was sold to me from this dealership and they refuse to honor the warranty. I sit on my tail. More

The process of buying a car is not one I look forward to. Noah made it Easy and enjoyable! He takes care of his customers!!! Noah made it Easy and enjoyable! He takes care of his customers!!! More

Everyone was very friendly day and Noah was very helpful and informative with our selection of the best vehicle to fit our needs. Great team and informative with our selection of the best vehicle to fit our needs. Great team More

Brian King was so knowledgeable friendly and worked so hard to get me in my Rline Tiguan!!! I got the best deal in town! Thank you again. This car is perfect in every way hard to get me in my Rline Tiguan!!! I got the best deal in town! Thank you again. This car is perfect in every way More

Noah and Kolby helped me find the right car for me! Scott, the GM, really did a lot to ensure he had a happy customer! Thanks a lot! Scott, the GM, really did a lot to ensure he had a happy customer! Thanks a lot! More

Noah Grant over at Volkswagen of orange park was such a great help. He made my car buying experience amazing. He is kind, courteous and very knowledgeable. Thanks again Noah and Scot making this deal happe great help. He made my car buying experience amazing. He is kind, courteous and very knowledgeable. Thanks again Noah and Scot making this deal happen! You guys rock! More

Noah was extremely helpful and patient. He answered all my questions and helped me find the perfect Tiguan. I feel great about my purchase at VW or Orange Park. Thank you Noah!! my questions and helped me find the perfect Tiguan. I feel great about my purchase at VW or Orange Park. Thank you Noah!! More