Hanania Volkswagen of Orange Park

Excellent Experience Great people to work with and made process of purchasing a vehicle very easy and timely. I highly recommend visiting Volkswagen of Orange Park for any Great people to work with and made process of purchasing a vehicle very easy and timely. I highly recommend visiting Volkswagen of Orange Park for any vehicle shopping! More

Very satisfied people who helped were great Had no problems with anyone. The people all were very helpful . I didn't get the sales managers name but no problems. Not sure about the Sirius XM I d Had no problems with anyone. The people all were very helpful . I didn't get the sales managers name but no problems. Not sure about the Sirius XM I don't think it was activated More

Awesome place Kumar/ Ray and Neal were awesome at helping me out getting 2004 Subaru WRX. Recommend Highly. Very friendly. Easy to work with. And easy to talk to. Kumar/ Ray and Neal were awesome at helping me out getting 2004 Subaru WRX. Recommend Highly. Very friendly. Easy to work with. And easy to talk to. More

Came to replace a tire Came to replace my tire, got exceptional service and will be returning soon for some more service. The person who took care of me, Sylvia was very nic Came to replace my tire, got exceptional service and will be returning soon for some more service. The person who took care of me, Sylvia was very nice and got me taken care of. More

New Car Purchase In the past several months I have been looking for new car. I didn't really need a new car but the time to purchase would be in near future. A friend In the past several months I have been looking for new car. I didn't really need a new car but the time to purchase would be in near future. A friend of mine purchased a car from JC Matthews at Hanania Automotive Group so I decided to visit the dealer. After visiting several other dealerships and talking to representatives of their companies I felt frustrated about the experience. Finally my visit to Hanania paid off. Salesman, JC Matthews, was very knowledgeable about VW products and explained everything about car and financing. Everyone at Hanania were very pleasant and helpful. Roger in finance went over every document to make sure everything was correct. Great guy. I did purchase a VW Jetta S. More

Great experience! This is the best service department of any dealership I have ever been to. Excellent work at reasonable price. I don't take my 2014 Jetta anywhere els This is the best service department of any dealership I have ever been to. Excellent work at reasonable price. I don't take my 2014 Jetta anywhere else. More

1997 jetta Silvia Davis and her service department were just outstanding. The repair bill was less than I had expected. The car runs just great. Thank You. Silvia Davis and her service department were just outstanding. The repair bill was less than I had expected. The car runs just great. Thank You. More

Worst car buying experience ever Worst car buying experience I’ve ever gone through in my life. Sister came here to purchase her second car ever and left the dealership happy, thinkin Worst car buying experience I’ve ever gone through in my life. Sister came here to purchase her second car ever and left the dealership happy, thinking she had accomplished something she was working hard for for months. 30 days pass and we get RUDE phone calls from Roger Rosario telling us that the vehicle contract didn’t go through and that we had to get there NOW regardless of what was going on in our lives and threatened they would REPOSSESS the vehicle, then proceeded to hang up on us. We contacted the GM named Jimmy to see if he could handle the situation and get down to the bottom of what the issue was, and was told that the contract that was sent to the back was DENIED, after getting pre approved and driving the car for almost a month!! We proceeded to contact the bank and they told us that the contact was CANCELED on the dealerships end. So therefore, we left the dealership thinking all our paperwork was squared away, when really the dealership decided to cancel it and not notify us of this until 30 DAYS LATER, while the paperwork sat in a drawer. Now we are having to RE RUN OUR CREDIT AND OUR CONTRACT IS VOIDED, completely starting the process all over again wasting our time and money. DO NOT BUY HERE. You are better off going to a buy here pay here place. More

Had some Hiccups, but left Satisfied. I was looking to purchase a 2019 Tiguan and stopped in to check out their inventory being that they were one of the few dealers in the area open on a I was looking to purchase a 2019 Tiguan and stopped in to check out their inventory being that they were one of the few dealers in the area open on a Sunday. We could not come to an agreement on my first visit, but after coming back a 2nd weekend, we were able to agree on financing that fit my budget. The wait after the handshake was a little long due to some unforeseen staffing issues but they took care of me and made it right. I now have access to an attentive Sales Manager (Chris) and Salesman (Kumar/Brian) who genuinely cared to help me get into the right car. Looking forward to working with them in the future. More

Sylvia was awesome! I’ve been to many dealerships over the years and SYLVIA is the best! She keeps me updated on the progress of my car and always explains everything in I’ve been to many dealerships over the years and SYLVIA is the best! She keeps me updated on the progress of my car and always explains everything in a way I can understand, even though I know very little about cars. I’ll never go anywhere else again! More