Hanania Volkswagen of Orange Park
Jacksonville, FL
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I was in a month ago for a routine service on my 2023 Volkswagen Atlas Crosssport and ended up trading in for a 2025. Thank you Latasha Stewart for all your help! I appreciate your persistence and also Volkswagen Atlas Crosssport and ended up trading in for a 2025. Thank you Latasha Stewart for all your help! I appreciate your persistence and also checking to see if my needs were being met, during and after the deal was done. I’m a lover of Volkswagen and have purchased many of my vehicles from this dealership. If anyone is in the market, please reach out to Latasha, you won’t be disappointed. More
I had a great experience purchasing my 2017 BMW X1 from Hanania Volkswagen of Orange Park. Scott was incredibly helpful throughout the entire process—professional, knowledgeable, and easy to work with. He Hanania Volkswagen of Orange Park. Scott was incredibly helpful throughout the entire process—professional, knowledgeable, and easy to work with. He made sure all my questions were answered and made the buying experience smooth and stress-free. He was also very personable and even joked around with my dad, which made the whole experience more relaxed and enjoyable. Financing was straightforward and not a hassle at all. I never felt pressured, and everything was handled efficiently. I'm absolutely loving my new car and would definitely recommend Scott and the team at Volkswagen of Orange Park to anyone in the market for a new or used vehicle! More
Hands-down the best car buying experience! Scott at Hannah Volkswagen of Orange Park was fantastic—super knowledgeable and made the whole process smooth from start to finish. It was our first Scott at Hannah Volkswagen of Orange Park was fantastic—super knowledgeable and made the whole process smooth from start to finish. It was our first time ringing the gong at a dealership, and that just made it extra special! My fiancé got the SUV he’s wanted and I got a Jetta. We didn’t have to spend hours there, which I really appreciated. They made me feel comfortable, walked me through all the details, and respected my time. 10/10 would recommend! More
Great experience, scott was amazing worked very hard to ensure everything went as one would expect. Scott was a pleasure to work with directly. The entire team worked together to make the process seamless. ensure everything went as one would expect. Scott was a pleasure to work with directly. The entire team worked together to make the process seamless. Great experience! More
Had a great experience with KD and the rest of the team who worked to get me into the vehicle I wanted at a good price point. Definitely recommend stopping by if you’re in the market for a new VW! who worked to get me into the vehicle I wanted at a good price point. Definitely recommend stopping by if you’re in the market for a new VW! More
My experience was very pleasing for the fact that I was not haggled during the process and Riley (salesman) treated me as a valued customer with true intent to meet my vehicle needs. not haggled during the process and Riley (salesman) treated me as a valued customer with true intent to meet my vehicle needs. More
I have called over 15 dealerships looking for a certain car and this placed made it happen with such a touch of class. Douglas was very kind and helpful which made me comfortable to proceed with the purch car and this placed made it happen with such a touch of class. Douglas was very kind and helpful which made me comfortable to proceed with the purchase of my new ID BUZZ. Thank you for all your help. More
I was extremely pleased with how easy the car buying process was. No tricks, no last-minute surprises, what you’re quoted is what you get. I’m very happy with my purchase from Volkswagen of Orange Park. process was. No tricks, no last-minute surprises, what you’re quoted is what you get. I’m very happy with my purchase from Volkswagen of Orange Park. More
Had the worst experience buying a car with this dealership. The vehicle didn't come with any car mats and dealer said they would provide the mats for free. Then after signing the purchase docs, the dealership. The vehicle didn't come with any car mats and dealer said they would provide the mats for free. Then after signing the purchase docs, they went back on their words. The sales rep said the manager could only provide a discount for the mats... They said the mats were $300 and they would give it to us for $130, but this is the regular price for the mats at any VW dealership or website. Big red flag!!! The biggest issue we encountered was after taking ownership of the vehicle, we noticed a small dent/chip on the passenger side rear bumper for this brand new car. We ask if the dealer could take a look and repair it. They insisted that we bring it in for a manager to review before they can commit to fixing it. We had to bring in the vehicle twice for two different staff to inspect it. When they agreed to fix the dent/chip, all they did was use a paint pen and did a messy job applied it onto the bumper. The repair looked horrible and it looked like they made no attempts on making the dent/chip look unnoticeable. I didn't expect it to be a perfect repair, but honestly it looks worst after they made a half bake attempt on fixing it. This dealer is dishonest and only care about making a sale. I would stay away from doing business with them. The Sales Manager Ron Bertrand and Sales Rep Juan Jurado are not trustworthy people. I feel like they were giving us the run around and not providing a clear and solid answer when we had questions or when we contacted them about issues with the vehicle after purchasing it. More

