Hank Graff Chevrolet Davison

The service people are always prompt and explain everything thoroughly. I feel like a valued customer. Cody even pointed out how using my GMC points could save me money! I’m always recommending Gra everything thoroughly. I feel like a valued customer. Cody even pointed out how using my GMC points could save me money! I’m always recommending Graff in Davison for service! More

Went in for an oil change, but bigger issues were found, Cody took care of everything and when it was going to take longer than expected, he arranged a ride home for me. Curtis was very personable, and I e Cody took care of everything and when it was going to take longer than expected, he arranged a ride home for me. Curtis was very personable, and I enjoyed the ride back home. Christina then picked me up later (found out I live almost next door to her son) and brought me back. Cody was unavailable, but Curtis (who gave me the ride home) took care of the rest. While it is never good news that your car needs unexpected repairs, everyone I dealt with made it a little less painful. Wonderful service and staff, will be back, and I highly recommend. More

The sales staff were great but when I discovered some issues with the vehicle the day after purchase, we had a hard time. The person we initially spoke with seemed quite irritated that we brought the veh issues with the vehicle the day after purchase, we had a hard time. The person we initially spoke with seemed quite irritated that we brought the vehicle back without an appointment. The mechanic treated us well but missed some important details in our initial description of the issues that resulted in more than one attempt to diagnose the issue before the cause was finally found and fixed. Even though we had just bought the vehicle, and were told it had been inspected, we had to pay for all the work done on it because it was not covered by warranty. In the end, we are shelling out close to another grand to confirm the vehicle is actually good to go. I do not know what more we could have done to avoid the unfortunate situation but having to pay more to restore confidence in the vehicle was not the experience I was looking for. It was the first time going to Hank Graff and I would not recommend them without sharing my experience to set expectations. More

I arrived early they took me right in I was made comfortable in the waiting room with coffee or popcorn. Very comfortable waiting room. I had oil change entire rotation and it was very quick. comfortable in the waiting room with coffee or popcorn. Very comfortable waiting room. I had oil change entire rotation and it was very quick. More

Process was straight forward. The vehicle was quickly available for a test drive, but after deciding to purchase the process took 2-3 hours. The vehicle was quickly available for a test drive, but after deciding to purchase the process took 2-3 hours. More

From appointment to pick up,service was fast they called the day before the appointment and said there’s a recall on my vehicle and asked me to bring it in earlier and ride and provided a ride home the day before the appointment and said there’s a recall on my vehicle and asked me to bring it in earlier and ride and provided a ride home More

I was welcomed, the service was very fast and I was taken care of on my lunch break Everyone was very nice care of on my lunch break Everyone was very nice More

Been dealing with this dealer for well over a decade, every department is well staffed and able to answer any question you may have, great dealership to buy a first vehicle and service that vehicle in on every department is well staffed and able to answer any question you may have, great dealership to buy a first vehicle and service that vehicle in one place. More

I wanted a vehicle to save on gas and you guys gave me. 4 cylinder truck that gets worse gas mileage than my v8 did I’m not happy with the truck 4 cylinder truck that gets worse gas mileage than my v8 did I’m not happy with the truck More

Went to Graff without an appointment, much to my surprise they were able to get me in for an oil change and tire rotation. I was in and out in about 45 minutes. Thank Trent and service crew! they were able to get me in for an oil change and tire rotation. I was in and out in about 45 minutes. Thank Trent and service crew! More