Back

Hank Graff Chevrolet Davison - Service Center

Davison, MI

4.5
1,345 Reviews

1,345 Reviews of Hank Graff Chevrolet Davison - Service Center

Sort by
February 12, 2024

Buzz was friendly and helpful. He ensured that everything was completed as requested and quickly, considering how much I was having done. I was really impressed with the video of More

by teambrasseur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzz, Glass Repair
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Our staff is committed to providing each of our clients with the best automotive experience! Thanks for taking the time to leave a review.

February 12, 2024

Always a pleasure visiting Hank Graff Chevrolet in Davison. They've got a great team. Had my car in for an oil change Friday, and brought my truck in Saturday morning for the same. Talked with my sal More

by JEREMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Ryan, Adam Sample
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon! Graff Management Team 810.653.4111

February 12, 2024

Service poor Unorganized Need to follow Hank Graff in Durand example Will not return there More

by cinbro1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue
Feb 16, 2024 -

Hank Graff Chevrolet Davison responded

Hello, we are disappointed to hear that your experience was not a positive one and would love to discuss with you further to hear where we fell short. Please give us a call Graff Management Team 810.653.4111

February 12, 2024

Hank Graff Chevrolet in Davison has always been professional and courteous each and every time I have been there, whether for just an oil change, new parts, or anything else needed. Highly recomme More

by ALPARISEAU2380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Aldrich, Paul James, Ed Danner
Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing Hank Graff Chevrolet. and we hope to see you again. Graff Management Team 810.653.4111

February 09, 2024

My advisor was great! Good communication, double checked what I wanted done, and I loved receiving the video of my car on the hoist and it gives me reassurance that it is More

by hscott4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buzz Ferguson
Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Graff Management Team 810.653.4111

February 09, 2024

The Graff family has always focused on customer service and it shows. The team in service gives the impression they are acting in your best interest. George in parts is always so helpful and willing to do More

by ron_girling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George T., Buzz and the always professional women in oil change
Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hank Graff Chevrolet and we hope to see you again soon! Graff Management Team 810.653.4111

February 09, 2024

Maintenance was performed quickly and thoroughly. Employees were courteous and helpful in explaining repairs. The only issue I had was with the gentleman that approached me and told me I have a chip More

by MARIAMOR1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shayna
Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit! Graff Management Team 810.653.4111

February 09, 2024

I was very happy with the service. Courteous and friendly service. Liked having a video of my car, while being serviced. More

by GUYCOURTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia Durham, Buzz Ferguson
Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

We're pleased to know we have been able to exceed your expectations and really help you out with the video. Thanks for taking the time to leave a review. Graff Management Team 810.653.4111

February 07, 2024

Great service. IT Would be helpful to have a greeter or receptionist in the service area for pick up and drop offs. More

by spwilson52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We appreciate the suggestion for greeter and have taken actions to hire additional personnel. Please come see us for any future needs. Graff Management Team 810.653.4111

February 07, 2024

Happy with service. If I can be honest the price of the key fob shocked me to say the least. I have done some research unfortunately after the fact and found much cheape More

by bastianellijohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent & Rob
Feb 15, 2024 -

Hank Graff Chevrolet Davison responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are sorry the pricing shocked you on the OEM parts. Graff Management Team 810.653.4111

...
58
...