Hanlees Davis Chrysler Dodge Jeep Ram

Customer service advisior not experienced to communicate with service technician with regard to vehicle repair requirements. Failed to provide status of ongoing progress resulting in vehicle repair lasting with service technician with regard to vehicle repair requirements. Failed to provide status of ongoing progress resulting in vehicle repair lasting two days more.than necessary. More

Randy at Hanlees was very knowledgeable and courteous. I was very pleased with our transaction and I would definitely recommend this dealership to family and friends! I was very pleased with our transaction and I would definitely recommend this dealership to family and friends! More

They met my needs at a price I could afford. They all were very nice and explained everything all the way through. Will refer business to them in the future!! They all were very nice and explained everything all the way through. Will refer business to them in the future!! More

Randy was very helpful and knowledgeable. One of his associates above him that was putting numbers together for my review almost cost you the sale. One of his associates above him that was putting numbers together for my review almost cost you the sale. More

Went as it should have. No surprises It was a wonderful experience as always Perfect No surprises It was a wonderful experience as always Perfect More

Miley said the car would be ready and it wasn't - even the following day. She was unprofessional and lacked basic communication skills including ability to provide work order upon check in or at any time the following day. She was unprofessional and lacked basic communication skills including ability to provide work order upon check in or at any time prior pickup. She also failed to return phone calls. When my husband and I came into the dealership in hopes of getting any update, Miley was defensive and unhelpful in simply returning our vehicle to us. We raised our voices in frustration and the dealership's response was to call the police! We could not believe the lack of service and professionalism that was displayed. More

Their computers were down so I waited for over 2 hours with an appt for them to tell me they couldn't fix my problem and they'd call me. That was 2 days ago with an appt for them to tell me they couldn't fix my problem and they'd call me. That was 2 days ago More

Asked for a tire rotation. Was charged, and tires weren't rotated I was charged $40, for a service that was not completed Was charged, and tires weren't rotated I was charged $40, for a service that was not completed More

They overcharged me and didn't do what they said they did on the receipt. They refused to talk to me about my concerns. They didn't address the problem I took my vehicle in for. They charged me over $200 for on the receipt. They refused to talk to me about my concerns. They didn't address the problem I took my vehicle in for. They charged me over $200 for checking the battery, which I had already checked before I brought it in, and didn't actually do. More

It took 30min to check me in when I had a driver waiting and the service department was empty. I returned to check out and mentioned I had a coupon that I forgot to mention at check in because I was so worr and the service department was empty. I returned to check out and mentioned I had a coupon that I forgot to mention at check in because I was so worried about my driver and they told me it was too late and I could not use it. More