Hanlees Davis Toyota

Poor service and misdiagnose of my Rav4 Hybrid. Went in May 2023 for rodent damaging my windshield wipers wiring harness. Was fine until Nov 2025 when the wipers stopped working when I was driving Went in May 2023 for rodent damaging my windshield wipers wiring harness. Was fine until Nov 2025 when the wipers stopped working when I was driving in the rain in a remote area. Real dangerous. Brought it back to Hanlees Davis Toyota and they did a diagnosis and assured me it was not the wiring harness they fixed. I was skeptical. They told me to replace the wiper motor which I did at Novato Toyota since it was more convenient. One week later, wipers stopped working and Novato Toyota did their own diagnosis. They said it was the faulty wiring harness Davis Toyota installed and misdiagnosed. Davis Toyota gave me money back for repairing the wiring and diagnosis but not the wipers motors I didn't need which I paid $500 for. They didn't apologize, indicate concern, or show much care on putting me in a danger, wasting my time, and costing me money for the time I took off work to deal with this. Please beware of taking your car to them. More

I was satisfied with the initial service, but the dealership didn’t give me the only piece of paper I needed—-the orange certificate that stated the recall work had been done. Thus, when I went to th dealership didn’t give me the only piece of paper I needed—-the orange certificate that stated the recall work had been done. Thus, when I went to the DMV in Lodi (near my farm) to get my car registered, I was unable to complete the registration. I had to drive back to the dealership in Davis and request the orange certificate! This should automatically happen at the completion of the recall. Unfortunately, this took from Friday until Tuesday and resulted in an $80 late penalty for being one day overdue! More

I never met Raymundo. I worked exclusively with Brandon Solorio. He was great. He is very knowledgeable about the inventory was able to answer any questions that I had. Wh I worked exclusively with Brandon Solorio. He was great. He is very knowledgeable about the inventory was able to answer any questions that I had. When the answer was “I don’t know “ he went and found out. It was a pleasure to work with him. More

Good with people knows what You could afford does not keep you there all day keep you there all day More

Friendly and great customer service will tell my friend and family about the Hanlee Toyota and family about the Hanlee Toyota More

Great customer service, great staff and service , recommend this dealership, above average , always happy to assist recommend this dealership, above average , always happy to assist More

I have been coming here for years they also treat me very well that’s why I come back !!!! well that’s why I come back !!!! More

I was so impressed with Shawn from service on the phone I came from the Bay Area to have my “new used” Lexus serviced. He was wonderful at explaining what needed to be done and why. Angel Salgado the porter came from the Bay Area to have my “new used” Lexus serviced. He was wonderful at explaining what needed to be done and why. Angel Salgado the porter drove me to my parents home while my car was worked on. He was very friendly and professional. I am extremely happy with the service and will share my positive experience with friends. Thank you for a great experience!! More

I was very disappointed the service visit did not include a car wash. All other dealerships I have used in 20 years included a car wash. a car wash. All other dealerships I have used in 20 years included a car wash. More

very helpful and friendly. I came in for a Recall they fixed it with no problem thank you. I came in for a Recall they fixed it with no problem thank you. More