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Hanlees Hilltop Hyundai

Richmond, CA

4.0
621 Reviews

3285 Auto Plaza Road

Richmond, CA

94806

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Showing 621 reviews

November 11, 2023

I received a great service from Hanlees Hilltop Hyundai Service Department. They took care of me. More

by Jaybird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anselmo Rivera
November 11, 2023

After two attempts to solve my problem with my ionic six talk to the service manager I believe he was going to schedule an appointment for me to come in and get this vehicle. Inspected have not heard from h More

by High end car fanatic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
November 11, 2023

Efficient staffs. Kindly treating everyone. Space limited but moving along well. Neat environments green concept More

by NA1de3er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A. All
November 10, 2023

There’s been a few times that I made an appointment with them and then when I get there they don’t have me down as having an appointment. They are quick at getting your service done though. Sometimes the fr More

by MMCCNN51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Naielly
November 10, 2023

service department was a little slow about 15 min wait before they got to me, but after that things went smoothly, I wish they would start back the shuttle service, that really helps. More

by MARIANO9ER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nalley Cruz helped me and she was awsome to work with.
November 10, 2023

We had an appointment, but when we got there, they said that they won't be able to fix. Customer care was so bad, and they were not helpful. More

by vtrokotavaga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
November 09, 2023

I called 15 times and no one answered but I understand they are extremely busy. Maybe hire another person to help out? Anselmo was a great help and Nyelli really runs the place well. More

by JESSICAMORA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anselmo
November 09, 2023

It went smoothly, I brought my car in, they did the recall upgrade. It went smoothly, I brought my car in, they did the recall upgrade. That's it. More

by CHRIS.ALEXANDER.JORDAN
Recommend Dealer
Yes
November 08, 2023

Staff efficient and friendly in dealing with many customers. Arranged transportation also with long wait required for volume More

by Beatrice bitner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre warbis
November 08, 2023

You need to watch out about the services they recommend. They are in excess of what Hyundai calls for. Want to height gross you More

by squirrlystub316
Recommend Dealer
No
Employees Worked With
Don't remember
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