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Hanlees Hilltop Hyundai

Richmond, CA

3.9
617 Reviews

3285 Auto Plaza Road

Richmond, CA

94806

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Showing 617 reviews

August 12, 2023

Service was awesome front Desk people were absolutely great Friendly and courteous. I Loved the service I received. More

by EORNOMDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duran, Orlando Teixiera, Amina Alili, Juan Garcia, Karen Lee, Joshua Sasoy
August 12, 2023

In all honesty, I think the service department has some improvements needed. Most of the time no-one answers the phone and I have NEVER had a return phone call from my leaving a message. More

by metheniac
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know a name.
August 12, 2023

Pardep seems very technically competent. He is the first tech I've encountered who understands the long-standing intermittent problem with my car and is interested in tracking it down. His d More

by toolworker
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pardeep, Nallely
August 11, 2023

They were incredibly helpful, they were excellent in the Customer Service, and did a wonderful job on my vehicle. More

by Jennifer the great
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk staff
August 11, 2023

Joe’l was fantastic to work with! He made the whole process super easy and seamless and I wish all car buying processes were this way. Because of him, I will happily be back! Also fin More

by parker.buddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe’l Arances
August 11, 2023

The salesmen where great. They help me very .much. Joel is a real great salesmen He knew all the paper work,He knew all about the gv80. He is an asset to the dealership. More

by Shortestshorter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Duran
August 10, 2023

My family has been coming to this service center to service our cars since Tim Cha, service manager was transferred from HanLees Toyota to this location this year. More

by Paeonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cha, service manager
August 09, 2023

I had a broken key and they repaired it immediately. I had ordered a second key earlier and they did not inform me that it had arrived, unfortunately. So I left with 2 functional keys, but paid an outra More

by CYNWHITEHEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t learn the names.
August 09, 2023

Service department: Lieu did an excellent job, good customer service and keep i updating on my car. Did the repair within time frames! Thank you very much for his work! More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liew
August 09, 2023

good service staff, but this is the second recall that I have done and the first has not been solved, because maybe it is a factory problem, but the high beam and the reverse camera never work More

by edsonbomtempo2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duran, Orlando Teixiera
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