Hanlees Hilltop Hyundai
Richmond, CA
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Regarding the Financial Manager. Very Dishonest! The pricing dont seem to match our disgustion. When asked for paperwork to compare, he claimed to shreed all of them. ADDED PRICING T Very Dishonest! The pricing dont seem to match our disgustion. When asked for paperwork to compare, he claimed to shreed all of them. ADDED PRICING TO FINAL BILL. I was there 6 hours. Helped Customers who was clearly ready to purchase after me. According to him them had a cash transaction and he will be done in ten minutes. 1 hr and 15 mins later he return. I need my Contract look over by upper management. More
Always very friendly, professional, and efficient. I can always get an explanation of what is and/or should be done, a cost estimate and estimated time repair should take. Great shop, great service. I can always get an explanation of what is and/or should be done, a cost estimate and estimated time repair should take. Great shop, great service. More
Service representative does great job; however,technicians are under staff, and customer complaints about techs not doing a thorough inspection on vehicles while they have them in shop. however,technicians are under staff, and customer complaints about techs not doing a thorough inspection on vehicles while they have them in shop. More
Pardep seems very technically competent. He is the first tech I've encountered who understands the long-standing intermittent problem with my car and is interested in tracking it down. His d He is the first tech I've encountered who understands the long-standing intermittent problem with my car and is interested in tracking it down. His documentation on the service order was the most detailed and accurate I've seen. Nallely was efficient and communicated clearly, as usual. More
In all honesty, I think the service department has some improvements needed. Most of the time no-one answers the phone and I have NEVER had a return phone call from my leaving a message. improvements needed. Most of the time no-one answers the phone and I have NEVER had a return phone call from my leaving a message. More
Service was awesome front Desk people were absolutely great Friendly and courteous. I Loved the service I received. great Friendly and courteous. I Loved the service I received. More
The salesmen where great. They help me very .much. Joel is a real great salesmen He knew all the paper work,He knew all about the gv80. He is an asset to the dealership. They help me very .much. Joel is a real great salesmen He knew all the paper work,He knew all about the gv80. He is an asset to the dealership. More
Joe’l was fantastic to work with! He made the whole process super easy and seamless and I wish all car buying processes were this way. Because of him, I will happily be back! Also fin He made the whole process super easy and seamless and I wish all car buying processes were this way. Because of him, I will happily be back! Also finance was really easy to deal with and he was super friendly. They made the long process much smoother! More

