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Hanlees Hilltop Hyundai

Richmond, CA

4.0
622 Reviews

3285 Auto Plaza Road

Richmond, CA

94806

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Showing 622 reviews

August 14, 2023

Regarding the Financial Manager. Very Dishonest! The pricing dont seem to match our disgustion. When asked for paperwork to compare, he claimed to shreed all of them. ADDED PRICING T More

by NCBROWN6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Karen (Sells) and Financial Management. Not sure his name
August 14, 2023

People were pleasat. Waiting area was clean and comfortable. Service was completed in a timely manner. More

by DAVIDPIPER40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hallelujah Cruz
August 14, 2023

Always very friendly, professional, and efficient. I can always get an explanation of what is and/or should be done, a cost estimate and estimated time repair should take. Great shop, great service. More

by havlik1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone very friendly
August 13, 2023

Service representative does great job; however,technicians are under staff, and customer complaints about techs not doing a thorough inspection on vehicles while they have them in shop. More

by Cwills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nalleley Cruz ( great advisor.)
August 13, 2023

Very happy with salesperson he’s been my sales person for numerous cars. Everything is great. More

by High end car fanatic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy hall
August 12, 2023

Pardep seems very technically competent. He is the first tech I've encountered who understands the long-standing intermittent problem with my car and is interested in tracking it down. His d More

by toolworker
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pardeep, Nallely
August 12, 2023

In all honesty, I think the service department has some improvements needed. Most of the time no-one answers the phone and I have NEVER had a return phone call from my leaving a message. More

by metheniac
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know a name.
August 12, 2023

Service was awesome front Desk people were absolutely great Friendly and courteous. I Loved the service I received. More

by EORNOMDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duran, Orlando Teixiera, Amina Alili, Juan Garcia, Karen Lee, Joshua Sasoy
August 11, 2023

The salesmen where great. They help me very .much. Joel is a real great salesmen He knew all the paper work,He knew all about the gv80. He is an asset to the dealership. More

by Shortestshorter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Duran
August 11, 2023

Joe’l was fantastic to work with! He made the whole process super easy and seamless and I wish all car buying processes were this way. Because of him, I will happily be back! Also fin More

by parker.buddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe’l Arances
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