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Hanlees Hilltop Hyundai

Richmond, CA

3.9
617 Reviews

3285 Auto Plaza Road

Richmond, CA

94806

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Showing 617 reviews

July 28, 2023

It’s not just this dealership. Genesis service is lacking. Pitching Genesis as a luxury car but not being able to give luxury service. I had to wait 3 weeks for an oil change. The More

by dapro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Desk people were nice . It’s just the whole brand that is lacking service
July 28, 2023

Total transparent sales beginning to end. Cars are kept clean and damage free. I would return in the future. More

by Jonghoney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Duran, Orlando Teixiera
July 26, 2023

Very professional and consistent ,the only place I allow to service my vechicle since I bought it. More

by sw066201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duran, Orlando Teixiera
July 26, 2023

Sales Team is supported by Exceptional Service Team. They make sure everything is in Supreme Condition and Accurate. Very friendly Staff, they know you by name. Amazing, Amazing, Amazing !!+ More

by PHILIPWHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Lee
July 24, 2023

Through the Genesis connected service we worked with Hanlees' Hyundai service department to order the tires while waiting for a tow. The car was towed to the dealer on a Wednesday, The tires came in on More

by JEFFREYVINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou in the service department
July 23, 2023

This deal was no-nonsense, so for me this was a good place to get a vehicle. I think they treated me fair and I think I got a good deal. More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
July 23, 2023

The customer service is always excellent, they have the best team that I have ever encountered. The turnaround time on my car is always very fast. I thoroughly enjoy bringing my car into hilltop Hyundai. More

by ANTIONEDAVIS1093
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nielly and the entire service staff, Audrey Ryan, David Duran, Orlando Teixiera, Amina Alili, Juan Garcia, Karen Lee, Joshua Sasoy
July 22, 2023

Service was fast, thorough, and well done. The diagnostic fee covered the work that needed to be done on my car, and the crew went out of their way to make sure my car was caught up with the r More

by ELIZABETHANDERSONJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan, David Duran, Orlando Teixiera, Amina Alili, Juan Garcia, Karen Lee, Joshua Sasoy
July 21, 2023

They kept their appointment with me, took care of my car, and gave us no trouble More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget his name but the guy at the desk on Jul 19 at 11 am
July 21, 2023

Since I picked up my car, my sales agent Jason B doe not return my calls More

by Mohib
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Benavides, Anthony Garcia, Thai Nguyen
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