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Hanlees Hilltop Hyundai

Richmond, CA

4.0
621 Reviews

3285 Auto Plaza Road

Richmond, CA

94806

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Showing 621 reviews

July 29, 2023

Everyone is extremely pleasant. They have improved their sitting area. I am pleased that they now offer car washes. More

by ARLENEHOFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duran, Orlando Teixiera, Amina Alili, Juan Garcia, Karen Lee, Joshua Sasoy
July 28, 2023

Very reliable and professional. This is the only dealership my family purchased our vehicles from and services them. They test drove my car three times to ensure the braking syste More

by Paeonia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Cha, service manager
July 28, 2023

Not many salespeople there, not easy to get the answer what I wanted and even some information wasn’t accurate at all. Overall experience with a salesperson wasn’t happy. More

by changyi70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe’l
July 28, 2023

My car was in the shop for 2 months+ with absolutely no communication & even being put on hold for 2 hours, 3 or more times. When I hung up & called back the first 2 times i was put on hold for 2 hours, t More

by nobe4899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nallely, Tom , David Duran, Orlando Teixiera, Juan Garcia, Karen Lee
Jul 28, 2023 -

nobe4899 responded

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July 28, 2023

It’s not just this dealership. Genesis service is lacking. Pitching Genesis as a luxury car but not being able to give luxury service. I had to wait 3 weeks for an oil change. The More

by dapro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Desk people were nice . It’s just the whole brand that is lacking service
July 28, 2023

Total transparent sales beginning to end. Cars are kept clean and damage free. I would return in the future. More

by Jonghoney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Duran, Orlando Teixiera
July 26, 2023

Very professional and consistent ,the only place I allow to service my vechicle since I bought it. More

by sw066201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Duran, Orlando Teixiera
July 26, 2023

Sales Team is supported by Exceptional Service Team. They make sure everything is in Supreme Condition and Accurate. Very friendly Staff, they know you by name. Amazing, Amazing, Amazing !!+ More

by PHILIPWHANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Lee
July 24, 2023

Through the Genesis connected service we worked with Hanlees' Hyundai service department to order the tires while waiting for a tow. The car was towed to the dealer on a Wednesday, The tires came in on More

by JEFFREYVINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou in the service department
July 23, 2023

This deal was no-nonsense, so for me this was a good place to get a vehicle. I think they treated me fair and I think I got a good deal. More

by Scott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel
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