Back

Hanlees Hilltop Hyundai

Richmond, CA

4.0
621 Reviews

3285 Auto Plaza Road

Richmond, CA

94806

Directions

By Type

Showing 621 reviews

July 17, 2023

Good service, really liked working with Joe’l. Understood my needs and was very helpful in answering questions. More

by Kyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe’l Arances
July 16, 2023

Great service. Only downside it getting in contact with anyone on the phone. I waited forever and kept getting sent back to the operator because no one would answer More

by Jen B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember the name
July 16, 2023

Quick and helpful service! Provided good customer service and helpful answers to questions. Only issue was I made an appt online and in their system, it was not confirmed, desp More

by Intenseblueelantraowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audrey Ryan
July 16, 2023

Could not fix the cruise control or update the software or check the air conditioning. Insisted that I make another appointment. More

by dbbright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
July 15, 2023

The necessary work was done promptly. my only complaint is that the service department didn’t always return calls when I left a message. More

by I’monapjourney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Teixiera
July 14, 2023

Service was clearly explained. Follow up was consistent and they made my safety a priority. More

by PHYLLIS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure if these names were correct. All staff provided excellent service, Audrey Ryan, David Duran, Orlando Teixiera
July 12, 2023

I walk into the establishment and no one says anything to me for 15 minutes I shopped around I go outside and asked my call my friend and I said he wouldn’t talk to me. He said go back in there and make him More

by easileycarl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Car salesman Brian
July 12, 2023

Ok. People are always nice and helpful. Make sure you are covered from beginning to end More

by trouttcheri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karen Lee
July 12, 2023

I really need to speak to someone to explain. More than 15 wotds. Too long More

by NA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
July 11, 2023

Hanlees Hilltop Hyundai has taken good care of me for the last 15 years without any complaints from me. I have been very happy with their service. More

by Cher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Lee
...
42
...