Hanlees Hilltop Hyundai
Richmond, CA
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Great service. Only downside it getting in contact with anyone on the phone. I waited forever and kept getting sent back to the operator because no one would answer Only downside it getting in contact with anyone on the phone. I waited forever and kept getting sent back to the operator because no one would answer. Also, I left a phone message and no one called me back. More
Quick and helpful service! Provided good customer service and helpful answers to questions. Only issue was I made an appt online and in their system, it was not confirmed, desp Provided good customer service and helpful answers to questions. Only issue was I made an appt online and in their system, it was not confirmed, despite me receiving multiple confirmations via text. More
The necessary work was done promptly. my only complaint is that the service department didn’t always return calls when I left a message. my only complaint is that the service department didn’t always return calls when I left a message. More
Service was clearly explained. Follow up was consistent and they made my safety a priority. Follow up was consistent and they made my safety a priority. More
I walk into the establishment and no one says anything to me for 15 minutes I shopped around I go outside and asked my call my friend and I said he wouldn’t talk to me. He said go back in there and make him me for 15 minutes I shopped around I go outside and asked my call my friend and I said he wouldn’t talk to me. He said go back in there and make him talk to you in the yard and in the second time I went in I made myself scene and the lady finally second can you help me and I said I’m coming here to buy a car and nobody will speak with me, so finally when the young man Brian, whatever his name was he, he lost a seal three times and he came down to Toyota. He got me and then he left me again in the Philippines. The other guy sold me the car and then he came again and then lost a deal again, I was so disappointed in the way I was treated in the car you can’t you took two days to buy the car we bought it in cash, but the sales person was like he was like a used car salesman from a sneaker salesman he was talking to me you know such disrespect I’m a black man, but he was like talking to me like I told him I can buy any car I want it But he still acted like a moron More

