
Hanlees Hilltop Hyundai
Richmond, CA
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Decent for service but unreliable for anything else. A few months ago they told me they’d have a part within a week and I haven’t been able to reach them since. A few months ago they told me they’d have a part within a week and I haven’t been able to reach them since. More
My car had vandalism. They said my car is repaired but still has another problem that the key fub doesn't communicate with my car. They only fixed the problem that they ca They said my car is repaired but still has another problem that the key fub doesn't communicate with my car. They only fixed the problem that they can't see and didn't test my car fully before returning the car to me. Now ervice advisors keep saying they will call me back and let me know about the inspection but they never call me back and my car has been there about a month now. They don't even answer the phone usually. I have to call multiple times to talk to Service advisors. More
Not helpful. They have a month long wait to get a car serviced and offer no alternatives. If your car is out of commission, how can you leave it for a month?! They have a month long wait to get a car serviced and offer no alternatives. If your car is out of commission, how can you leave it for a month?! More
I was greeted immediately upon entering the lot. The service was not gimmicky or pushy, but down to earth and well informed. Made the process of buying much smoother and easier than I expected. The service was not gimmicky or pushy, but down to earth and well informed. Made the process of buying much smoother and easier than I expected. More
Made an appointment, got in on time, and I worked until my car was ready. Tires rotated, service, wiperblades replaced and a piece of molding that tried to run away from a parking curb. On a day when they my car was ready. Tires rotated, service, wiperblades replaced and a piece of molding that tried to run away from a parking curb. On a day when they were backed up I was in and out in under 3 hours. More