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Hanlees Hilltop Hyundai

Richmond, CA

3.9
621 Reviews

3285 Auto Plaza Road

Richmond, CA

94806

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Showing 378 service reviews

July 29, 2025

Decent for service but unreliable for anything else. A few months ago they told me they’d have a part within a week and I haven’t been able to reach them since. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelia Garner
December 18, 2024

My car had vandalism. They said my car is repaired but still has another problem that the key fub doesn't communicate with my car. They only fixed the problem that they ca More

by Haeyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris, James and Shila
December 18, 2024

Not helpful. They have a month long wait to get a car serviced and offer no alternatives. If your car is out of commission, how can you leave it for a month?! More

by Jlazuid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
December 14, 2024

I received excellent customer service at hilltop hyundai. The staff was very welcoming and sufficient . More

by Nellwyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kloeppel
December 08, 2024

The service was good, but the repair (oxygen sensor) only lasted a week. Is there a competence problem? More

by MTPATTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
December 03, 2024

You guys are giving Huyandai a bad name. Your service is below standard at best. More

by TIEBURG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James
December 03, 2024

I was greeted immediately upon entering the lot. The service was not gimmicky or pushy, but down to earth and well informed. Made the process of buying much smoother and easier than I expected. More

by URANAKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
November 22, 2024

Made an appointment, got in on time, and I worked until my car was ready. Tires rotated, service, wiperblades replaced and a piece of molding that tried to run away from a parking curb. On a day when they More

by LMORSHED
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
November 19, 2024

Friendly and easy to work with. Comfortable waiting area and fast turn around with service. More

by CD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Great front desk help
November 15, 2024

Very pleasant staff with attention to detail. Helpful and informative analysis of the issues with my car. More

by rbrts97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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