Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Hanna Vinfast

Bradenton, FL

Overview
Employees
Reviews
4.6
1,314 Reviews
Car Shopping Made Easy We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
Contact Dealership
View Awards

3230 14th St W

Bradenton, FL

34205

Directions

By Type

Showing 1,314 reviews

November 13, 2021

Great work from a great team… Brando was excellent, very helpful and informative. I highly recommend More

by leebo.stew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando Deschamps, Megan Pardy, Todd Litwin
Report | Print
Nov 15, 2021 -

Hanna Vinfast responded

Dear leebo.stew, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that Brando was very helpful and that you enjoyed your car buying experience with us. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

November 13, 2021

Kevin is very personable and really enjoyed being served by a fellow Hoosier.. knowledgeable and eager to serve us! More

by balloonman1946
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeison Miranda, Todd Litwin, Kevin O'Reilly, Juan Palacios
Report | Print
Nov 15, 2021 -

Hanna Vinfast responded

Dear balloonman1946, We are thrilled to hear that you totally enjoyed your car buying experience with Kevin. He is one of our best and we are fortunate to have him on our Bradenton team. Thank you for joining our Off Lease Only family! On behalf of all your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

November 13, 2021

Brando already had the two cars I wanted to drive pulled aside and in holding for test drive. Easy in and out. Thank you! More

by Ladydocinchitown
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando Deschamps
Report | Print
Nov 15, 2021 -

Hanna Vinfast responded

Dear Ladydocinchitown, We are so happy we could provide you with a positive car buying experience! We love hearing that you received amazing customer service from Brando. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

November 13, 2021

Buyer Beware. This is not Carvana. Many if not most vehicles have been in collisions. I bought a 2018 Acura RDX, no collision. Oil minder showed 100% and oil was clean. At 15% changed the oil on 11/ More

by Jon Saul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
He’s Gone.
Report | Print
Nov 16, 2021 -

Hanna Vinfast responded

Dear Jon, We take your concerns very seriously and investigate every matter we see published. We understand your frustration and appreciate you bringing this matter to our attention. Once the investigation is complete, a member of our Management Team will be reaching out to you to follow up with you and determine what we can do to help. In the event they are unable to reach you, please contact them, toll-free, at 1-833-794-5316. They can also be reached at customerservice@offleaseonly.com. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Bradenton location. We rely heavily on your valuable feedback for quality control. We do encourage every customer to take their vehicle of choice to a third-party mechanic for an inspection prior to purchasing, and we offer a five-day/500-mile free exchange policy. We have received Dealerrater’s Dealer of the Year Award for the last three years in a row, as well as Edmund’s Premier 5-Star Dealer Award every year since 2015, and maintain an A+ rating with the BBB. We strive to provide the best customer service experience in the industry. That is not to say we never make any mistakes. We are a volume dealership, and it is a challenge to achieve 100% customer satisfaction with every sale. If we fall short in any area, we do our best to work with the customer and make things right. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Over the last twenty years, that vision has seen phenomenal growth with over 300,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price. We look forward to speaking with you and addressing your concerns while assisting you in any way we can. Respectfully, Your Customer Care Team Member - Sharon

Nov 16, 2021 -

Jon Saul responded

Thanks Sharon. The sales experience was excellent. I did receive a call from a manager who offered to pay for my oil change, and alternatively offered a $50 gift card and said someone from OffLease would call. I have not received the call yet. I had an overall good experience with OffLease and the sales person, but clean oil a 17 month old oil filter was just not right. If a mechanic saw the 100% oil life indicator, a mechanic would assume the filter was changed too. In this case the only way I knew it was so old was as someone who changed it before wrote the date on the bottom…..Anyway I’ll wait for the call and $50 gift card.

Nov 23, 2021 -

Hanna Vinfast responded

Dear Jon, I apologize for the delay in my response. I just became aware of your additional comments. I have reached out to our Management Team on your behalf since you haven't received the call yet. We are a little short on staff and it is possible there might be a delay in receiving your gift card, but someone should be reaching out to you to let you know if that is the case. We are really glad to hear that your sales experience was excellent. If you don't hear from someone over the next couple of days, please reach out to our Management Team, toll-free, at 1-833-794-5316. They can also be reached at customerservice@offleaseonly.com. Respectfully, Your Customer Care Team Member - Sharon

November 13, 2021

Very good place to find a car everyone was nice and pleasant I would recommend to anyone whose looking for a good car with low mileage More

by Racena Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph (Joe) Moravec, Megan Pardy, Todd Litwin
Report | Print
Nov 15, 2021 -

Hanna Vinfast responded

Dear Racena Williams, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with our Bradenton team. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

November 13, 2021

Excellent love the car! Kevin is the best!! We really enjoyed the experience with all the staff. More

by Mjcsandoval.19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees, Jeison Miranda, Kevin O'Reilly, Juan Palacios
Report | Print
Nov 15, 2021 -

Hanna Vinfast responded

Dear Mjcsandoval.19, It is great to know that you had an amazing car buying experience at Off Lease Only Bradenton. We could not be happier to hear that. Thank you for taking the time to share your 5-star experience. Kevin and the team are always thrilled when customers drive away satisfied with their new ride! Thank you for your business and for choosing Off Lease Only as your Used Car Destination! Your Off Lease Only Customer Care Team – Al

November 12, 2021

Great Customer Service , Great Test Drive , Great Salesman , Great Financial Department, Highly would recommend To Others More

by Michaeljacksonjr07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando Deschamps, Blake Lee Vantrees
Report | Print
Nov 15, 2021 -

Hanna Vinfast responded

Dear Michaeljacksonjr07, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with our Bradenton team. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

November 12, 2021

Kevin OReilly was a great salesman. Thank you for all your help! Five stars! Thank You! More

by Kfurgol1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin O'Reilly
Report | Print
Nov 15, 2021 -

Hanna Vinfast responded

Dear Kfurgol1, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! We love hearing from you and knowing that you enjoyed your car buying experience with Kevin. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

November 11, 2021

Jeremy assisted me with my vehicle purchase. He was extremely polite, professional, and knowledgeable and made sale process seem like a breeze. More

by artmafl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed (Saber) Tabet, Jeremy Hrisca
Report | Print
Nov 12, 2021 -

Hanna Vinfast responded

Dear artmafl, We are delighted to hear that you enjoyed your car buying experience with Jeremy, and hope that you felt part of the family while visiting our Bradenton location. On behalf of the Off Lease Only team, we thank you for your review. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you in the future. Your Off Lease Only Customer Care Team - Al

November 11, 2021

Kevin was great to work with,one of the nicest rep I have have the pleasure to deal with,,I will make sure to send him all my clients,,I will keep coming back to this dealership for sure and I know he will t More

by Gmasucci2006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Goldberg, Blake Lee Vantrees, Jeison Miranda, Todd Litwin, Kevin O'Reilly
Report | Print
Nov 12, 2021 -

Hanna Vinfast responded

Dear Gmasucci2006, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with Kevin. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

1
...
74
75
76
...
132