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Hanna Vinfast

Bradenton, FL

Overview
Employees
Reviews
4.6
1,314 Reviews
Car Shopping Made Easy We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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3230 14th St W

Bradenton, FL

34205

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Showing 1,314 reviews

October 21, 2021

Dealership was clean and spacious. The staff was friendly and attentive. There was no pressure. More

by jggomez85
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando Deschamps, Megan Pardy
Report | Print
Oct 22, 2021 -

Hanna Vinfast responded

Dear jggomez85, Thank you so much for your positive comments about our staff and Off Lease Only Bradenton! We are delighted that you received excellent professional service and a no pressure sales experience from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

October 20, 2021

I bought the car sight unseen which I probably wouldn't recommend. More scratches and dings that we weren't able to see in pictures and the bodypaint had a texture to it that wasn't explained to me. I lat More

by brenamatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaa (Al) Wahba, Jeremy Hrisca
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Oct 22, 2021 -

Hanna Vinfast responded

Dear brenamatt, First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Bradenton location. We rely heavily on your valuable feedback for quality control. We are disappointed to hear that the condition of the car was not to your satisfaction when it arrived. Thank you for bringing this matter to our attention. We also appreciate your input regarding the number of calls and emails you received prior to your contact with Jeremy, and the fact that they did not include all necessary details. We would like to personally address these concerns with you. A member of our Management Team will be reaching out to you to follow up with you and determine what we need to do to make things right. In the event they are unable to reach you, please contact them, toll-free, at 1-833-794-5316. They can also be reached at customerservice@offleaseonly.com. We are happy to hear that the communication was great with Jeremy and the registration process was quick and easy. That is what we love to hear. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Over the last twenty years, that vision has seen phenomenal growth with over 300,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price. We look forward to speaking with you and addressing your concerns while assisting you in any way we can. Respectfully, Your Customer Care Team Member - Sharon

Oct 27, 2021 -

brenamatt responded

The managers were very apologetic and helpful to see that my car received the detailing it should have. They offered me a generous gift card for reimbursement of a detail when I am able to get it done. Great customer service.

October 20, 2021

Kevin helped us pick out an amazing car and explained everything to us, making a great experience! More

by Saramar521
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeison Miranda, Todd Litwin, Kevin O'Reilly
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Oct 22, 2021 -

Hanna Vinfast responded

Dear Saramar521, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Kevin helped you find an amazing vehicle. Your satisfaction and your business mean a lot to us. Thank you for being a loyal Off Lease Only customer and choosing Off Lease Only as your used car destination. Your Off Lease Only Customer Care Team – Al

October 20, 2021

Anne was great, we returned back to purchase another car just because of her cu More

by bfourar29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph (Joe) Moravec, Jeison Miranda, Anne Cutmore, Mohamed (Saber) Tabet
Report | Print
Oct 22, 2021 -

Hanna Vinfast responded

Dear bfourar29, Thank you very much for being a loyal Off Lease Only customer! We certainly appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed another car buying experience with us, and that Anne was very helpful in that process. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only as your used car destination! Your Off Lease Only Customer Care Team - Al

October 20, 2021

Hi sales associate and everybody at off lease only excellent service very helpful very knowledgeable very happy. I would buy a car from these guys again. More

by angus817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando Deschamps
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Oct 21, 2021 -

Hanna Vinfast responded

Dear angus817. We are so happy we could provide you with a positive car buying experience! We love hearing that you received amazing customer service from our Bradenton team. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

October 19, 2021

Mindy at OffLeaseOnly set the bar across the board for a perfect customer experience. From the moment I reached out to Mindy with a brief inquiry, she was responsive, extremely knowledgeable, not only about More

by Reginald57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph (Joe) Moravec, Melinda (Mindy) Keane
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Oct 21, 2021 -

Hanna Vinfast responded

Dear Reginald57, Thank you for taking the time to share your comments and feelings about your recent car purchase at Off Lease Only in Bradenton and our valuable team members like Mindy who go above and beyond to meet our clients’ needs. Thank you also for the 5-star review. We are glad that you enjoyed a seamless sales process, and that you received excellent service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

October 19, 2021

It was a pleasure working with Kevin, he was quick and efficient and we enjoyed our time with him. Definitely recommend him and Off Lease! More

by Gatorcrazy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees, Todd Litwin, Kevin O'Reilly
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Oct 20, 2021 -

Hanna Vinfast responded

Dear Gatorcrazy, We are delighted to hear that you enjoyed your car buying experience with Kevin, and hope that you felt part of the family while visiting our Bradenton location. On behalf of the Off Lease Only team, we thank you for your review. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you in the future. Your Off Lease Only Customer Care Team - Al

October 18, 2021

I’m so happy I went to off lease only! Mindy was an absolute godsend and she really went above and beyond to make sure I got a car that had everything I needed! Mindy is professional, fast, and definit More

by Kjerowski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaa (Al) Wahba, Melinda (Mindy) Keane
Report | Print
Oct 19, 2021 -

Hanna Vinfast responded

Dear Kjerowski, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to family and friends as well. We could not ask for nicer feedback and thank you for taking the time to share it! We rely heavily on your input. We love hearing from you and knowing that you enjoyed your experience with Mindy. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

October 17, 2021

I definitely recommend Kevin Oreilly! He came in on his day off and help me from start to finish! He’s absolutely amazing! More

by j_jackson24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alaa (Al) Wahba, Jeison Miranda, Kevin O'Reilly, Juan Palacios
Report | Print
Oct 19, 2021 -

Hanna Vinfast responded

Dear j_jackson24, Thank you for taking the time to share your comments and feelings about your recent car purchase at Off Lease Only in Bradenton and our valuable team members like Kevin who go above and beyond to meet our clients’ needs. Thank you also for the 5-star review. We are glad that you enjoyed our ‘no pressure’ sales process, and that you received excellent service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

October 16, 2021

Great experience!! Offered more for my trade than KBB, great payment, great price for new! More

by sharonann.simington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph (Joe) Moravec, Joshua (Josh) Batson
Report | Print
Oct 19, 2021 -

Hanna Vinfast responded

Dear sharonann.simington, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed a great car buying experience with our Bradenton team. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only as your Used Car Destination! Your Off Lease Only Customer Care Team – Al

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