Hanna Vinfast

Hanna Vinfast responded

Dear Galicia477, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with Jake. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

Hanna Vinfast responded

Dear Waligoch, We are so happy we could provide you with a positive and easy car buying experience! We love hearing that you received amazing customer service from our team. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

Hanna Vinfast responded

Dear ericpogoda, We are delighted to hear that you enjoyed your car buying experience with our team, and hope that you felt part of the family while visiting our Bradenton location. We are so glad that you experienced our ‘no stress’ sales process, and that you received excellent, professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

Hanna Vinfast responded

Dear Mr. Feeney, We are so sorry to hear about your unfortunate experience at our Bradenton location. We understand your frustration and appreciate you bringing these matters to our attention. Your concerns are very important to us, and we would like to address them with you personally. There is an investigation for every matter that we see published. Once our investigation is complete, a member of our Management Team will be reaching out to you to follow up with you and discuss what we can do to help and hopefully improve your experience. In the event they are unable to reach you, please contact them at customerservice@offleaseonly.com. We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Bradenton team. We rely on your feedback for quality control. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Over the last twenty-five years, that vision has seen phenomenal growth with over 350,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We look forward to speaking with you and addressing your concerns while working toward an acceptable solution for you. Respectfully, Your Customer Care Team Member – Sharon

Hanna Vinfast responded

Dear Dinamic07, Thank you so much for taking the time to write a review and rate your experience with Josh, Vinny and Todd at Off Lease Only Bradenton. We really appreciate the feedback. We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. Our founders began this company with you in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car at the best no haggle price with minimal stress. Thank you for choosing Off Lease Only Bradenton as your used car destination! Your Off Lease Only Customer Care Team – Al

Hanna Vinfast responded

Dear drcrose.55, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with our team. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only Bradenton as your Used Car Destination! Your Off Lease Only Customer Care Team – Al

Hanna Vinfast responded

Dear BigFraz, Hearing that you had a 5-STAR car buying experience with Josh and Jake is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only Bradenton. Your Off Lease Only Customer Care Team – Al

Hanna Vinfast responded

Dear Nikkimarie01, We are so happy we could provide you with a positive car buying experience! We love hearing that you received amazing customer service from our West Palm Beach team. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

anisialangley responded

Thank you

Hanna Vinfast responded

Dear anisialangley, We are delighted to hear that you enjoyed your car buying experience with our Bradenton staff. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

Hanna Vinfast responded

Dear wowalot13eve, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Jake was helpful and provided great service. Your satisfaction and your business mean a lot to us. Thank you for being an Off Lease Only customer and choosing Off Lease Only Bradenton as your used car destination. Your Off Lease Only Customer Care Team – Al