Hanna Vinfast

Hanna Vinfast responded

Dear zacchiatommaso, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Benjamin helped you find your perfect vehicle at the right price. Your satisfaction and your business mean a lot to us. Thank you for being a loyal Off Lease Only customer and choosing Off Lease Only as your used car destination. Your Off Lease Only Customer Care Team – Al

Hanna Vinfast responded

Dear Bryanfranc21, We are delighted to hear that you enjoyed your car buying experience with Megan, and that you received excellent professional service. It is great to know that Megan helped you find the perfect RAV4! On behalf of the Off Lease Only team, we thank you for your review. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you in the future. Your Off Lease Only Customer Care Team - Al

Hanna Vinfast responded

Dear kelvin.peleras63, We are delighted to hear that you enjoyed your car buying experience with Benjamin, and that you received excellent professional service from our team. On behalf of the Off Lease Only team, we thank you for your review. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you in the future. Your Off Lease Only Customer Care Team - Al

Hanna Vinfast responded

Dear Bo.gurskis, We are delighted to hear that you enjoyed your car buying experience with Will, and that you found an awesome car at Off Lease Only Bradenton. On behalf of the Off Lease Only team, we thank you for your review. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you in the future. Your Off Lease Only Customer Care Team - Al

Hanna Vinfast responded

Dear paola, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with Jake. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

Hanna Vinfast responded

Dear glstalnaker07, We regret to hear that your experience fell short of your expectations. Your concerns are very important to us, and we investigate every matter we see published. Once our investigation is complete, a member of our Management Team will be reaching out to follow up with you to determine exactly what happened and what was said that left you feeling uncomfortable. We are thrilled, however, to hear that you enjoyed your experience with Jake and found him to be tremendously helpful. That is what we love to hear. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Bradenton team. We rely heavily on your valuable feedback for quality control. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Over the last twenty years, that vision has seen phenomenal growth with over 300,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We look forward to speaking with you and addressing your concerns. Respectfully, Your Customer Care Team Member - Sharon

Hanna Vinfast responded

Dear Brenda, Thank you so much for taking the time to write a review and rate your car buying experience with Jake at Off Lease Only Bradenton. We really appreciate the feedback. We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. Our founders began this company with you in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car at the best price with minimal stress. Thank you for choosing Off Lease Only as your used car destination! Your Off Lease Only Customer Care Team – Al

Hanna Vinfast responded

Dear gorikon1992, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to friends as well. We love hearing from you and knowing that you enjoyed your car buying experience with Jake and Todd. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

Hanna Vinfast responded

Dear my.vettvett, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with Megan, and hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing Off Lease Only as your used car destination! Miles of smiles and safe travels to you and yours! Your Off Lease Only Customer Care Team – Al

Hanna Vinfast responded

Dear phornberger, Thank you very much for your 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Benjamin at Off Lease Only Bradenton. Thank you for your business and for choosing Off Lease Only as your used car destination! Your Customer Service Team: Al