Hanover Hyundai - Service Center

Excellent Service. They rotated my tires, changed my oil and completed inspection and emission test within 45 mins. I would recommend anyone to use Giambalvo Hanover Hyundai. and completed inspection and emission test within 45 mins. I would recommend anyone to use Giambalvo Hanover Hyundai. More

Friendly staff and no extended wait time as the work was done in a timely manner. The service has been consistently good every time I make an appointment. done in a timely manner. The service has been consistently good every time I make an appointment. More

I was pleased with this visitStaff was very curtuse and I was pleased with this visit Staff was very curtuse and professional I wanted a service while there, and I don't think that was done ??? My use I was pleased with this visit Staff was very curtuse and professional I wanted a service while there, and I don't think that was done ??? My use of service is fluid ,oil and lube I may have stated it wrong John Greenholt More

I have always been pleased with Hanover Hyundai. Good service, usually in and out within a reasonable time. They work with me and my interlock system in my car. service, usually in and out within a reasonable time. They work with me and my interlock system in my car. More

Always great service Used the entry level detailing package today. WOW. Car looks like new and whatever you did to windshield looks so clear. Even my floor mattes reall Used the entry level detailing package today. WOW. Car looks like new and whatever you did to windshield looks so clear. Even my floor mattes really look good. Love the coupons too. More

Reeeeaaaally ??? Dropped the Car off for service (Check Engine Light) after explaining in depth about having a reoccurring issue with the Bank 2 , # 2 - O2 Sensor. (re Dropped the Car off for service (Check Engine Light) after explaining in depth about having a reoccurring issue with the Bank 2 , # 2 - O2 Sensor. (replaced 3 times in a year). Picked-up the vehicle the next day after spending $260+. The following day the check engine light came on again. After 2 days of leaving messages, the service manager finally contacted me. He expressed to me that they diagnosed the vehicle correctly and replaced a faulty purge valve. They then cycle the ignition twice to confirm the issue is resolved. He then tried to convince me that the code Advance Auto Parts read "P0159" from the OBD reader was not the same type of diagnoses they can perform because Advance Auto sells parts and he has certified mechanics? (I guess that's why the check engine light came on again the next day for the same issue we dropped off for repair?) He then went into a rant about how he noticed the spark plugs had been changed and that the Air Intake gasket MUST be "replaced" not reused because he's seen this issue happen many times before and I should take it back to the independent service center which replaced the plugs (though they have never been replaced) and have them replace the gasket. (He also must not know that in order to even view the spark plugs, they would have had to remove the Air intake manifold themselves; so why wouldn't they have replaced the gasket if they felt so strongly about it rather then blaming the people who serviced it previously?) He then asked if the last O2 Sensor was a genuine Hyundai Part? I told him it was Denso - He then implied that could also be the problem because only Genuine Hyundai Parts will work in the vehicle? (Contrary to popular belief, Hyundai does not make their own Oxygen Sensor - they are actually made by a 3rd party) So after 15 minutes, trying to sell me on the idea that they diagnosed and repaired the car properly - he then offered for me to bring the car back and they would diagnose it for FREE! (whoopee) However, when I asked about being credited for labor and parts towards the "New" issue which they would professionally diagnose and need to repair, (as opposed to the one I just paid for), I only heard silence. He then said I should think about bringing the car back in. (Why?, I just handed them $260 for absolutely nothing) The funniest part of this whole story is... 15 Minutes later he called back to ask if I had a 4 or 6 cylinder vehicle? Really? (ROFL) I would be scared to take the vehicle back because with that question alone, they just lost what little credibility they had with me and proved they have no clue of what they are working on. More

Fantastic experience, almost magical Ben did a fantastic job, went in for service , and left with a brand new 2017 Hyundai Accent. Took a hit with my trade but with the hard work of the s Ben did a fantastic job, went in for service , and left with a brand new 2017 Hyundai Accent. Took a hit with my trade but with the hard work of the staff got all negative equity covered by rebates. In the end only paid 1400 over msrp with tag tax title and gap coverage. I was impressed with the relaxed atsmophere and no pressure tactics. Also went to bat for my less than stellar credit for a rate better than I was at! Fantastic and hope the service after the sale is just as good! More

Own up Just because I purchased a battery somewhere else, the service department wants to blame the other company for bumping the O2 sensor and causing the e Just because I purchased a battery somewhere else, the service department wants to blame the other company for bumping the O2 sensor and causing the engine malfunction light to come on. They won't own up that maybe they bumped the O2 sensor when the car was in for service a month later. They simply reset the sensor - for which I am not happy. More

Service here on several occasions While I have not purchased a car from this dealership, I have extensive experience with their service department and have to say that their techs are While I have not purchased a car from this dealership, I have extensive experience with their service department and have to say that their techs are one of a kind! The service writers are always prepared and ready with a loaner car, should I need it. I've always had a great experience here and will definitely continue to return in the future. More

Dealer called the day before appointment and asked where I was. I told them my appoinment was the next day. Refused to dowarranty work on vehicle when I told them I did not have time to wait for new tire I was. I told them my appoinment was the next day. Refused to dowarranty work on vehicle when I told them I did not have time to wait for new tire installation. Service manager said I woyuld be charged for the tires anyway. This dealershiop is a joke. More