Hansel Volkswagen of Santa Rosa

I waited for my car and it was done quickly and the staff was friendly was friendly More

Everyone is helpful at Hansel Volkswagen. The service department is efficient and will do everything they can to keep the customer updated on what’s happening with their car. Kirsten is fanta The service department is efficient and will do everything they can to keep the customer updated on what’s happening with their car. Kirsten is fantastic and knowledgeable, she is so helpful and she makes it look easy. She is awesome. More

As always, Hansel VW took excellent care of my auto. I am always impressed with their level of service. I am always impressed with their level of service. More

Service Department staff is cordial, helpful, and timely informs of service progress. Went the extra mile to work with me and the Parts Department to figure out the problem with my spare ID.4 key. informs of service progress. Went the extra mile to work with me and the Parts Department to figure out the problem with my spare ID.4 key. More

Tire repair completed quickly and in less time than what was promised. Excellent customer service. was promised. Excellent customer service. More

Easy and quick, no problems and polite and professional service advisors. I will return if service is needed service advisors. I will return if service is needed More

This service departament never find odd things on your car when is under warranty. But once the warranty is done they will find any of the issues you're vehicle is having. car when is under warranty. But once the warranty is done they will find any of the issues you're vehicle is having. More

The employees were very nice and were able to get what we were looking for. They also worked beyond their opening hours to secure a deal for us. were looking for. They also worked beyond their opening hours to secure a deal for us. More

Great support from the service department. I felt like all of my needs were met and everyone was extremely polite and helpful. I felt like all of my needs were met and everyone was extremely polite and helpful. More