Hansel Volkswagen of Santa Rosa

I am pleased with the job they did on my tires and cleaning my seats. cleaning my seats. More

Got fully helped by the sales department and the finance guy was great, able to 6me a good deal guy was great, able to 6me a good deal More

Cristian is AMAZING. Always courteous, professional and easy to work with. He is great at communicating and is super accommodating. Always courteous, professional and easy to work with. He is great at communicating and is super accommodating. More

Very accomodating. Service was completed in a timely manner and staff was very pleasant. Even put my e-Golf on the charger! Service was completed in a timely manner and staff was very pleasant. Even put my e-Golf on the charger! More

Perfect. They were fast and fixed my vehicle in a timely manner for all the delays we are facing now They were fast and fixed my vehicle in a timely manner for all the delays we are facing now More

They were very nice and helpful throughout my whole car buying experience. They went above and beyond to help my needs be met buying experience. They went above and beyond to help my needs be met More

Dealer has sent 5 review requests but no update on when part will arrive. They did say they did not know when it will arrive, probably due to UAW strike, but an update without so many request for a dealer part will arrive. They did say they did not know when it will arrive, probably due to UAW strike, but an update without so many request for a dealer review would be appreciated. Good dealer though, but only 1 star for this instance given the above. More

Professional communication and reliable service. I appreciate the possibility of a shuttle. I am satisfied with the visit. I appreciate the possibility of a shuttle. I am satisfied with the visit. More

For the most part, great service! No one else that I know of does better. No one else that I know of does better. More

The sales and finance people made the whole process as easy as possible. Wasn’t forced to negotiate for a reasonable trade in value or car price. easy as possible. Wasn’t forced to negotiate for a reasonable trade in value or car price. More