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Hansel Volkswagen of Santa Rosa
Santa Rosa, CA
314 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
December 04, 2017
Oil Shortage on a Service
Took by VW Passat in for its pre-paid service just before the 2017 Santa Rosa fire storm. Went to Chico, CA 10/8/17 and the check engine low oil light
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by NOTHAPPY
Employees Worked With
Mike Logan
September 12, 2017
Under average communication; lack of knowledge on cars
Have always taken my cars to dealership service departments for the past 12 years, however, Hansel Santa Rosa Service Department has me thinking we sh
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by vwbug1945
Employees Worked With
service manager, assistant manager, new person
July 28, 2017
Damaged my car during tire installation
I've never written a review for anything in my life.
All 4 rims of my 08 GTI were damaged during a tire change.
The service manager had the nerve
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by GTI damaged
Employees Worked With
Would rather leave names out. The dealership can contact me for more information.
Dealership Inventory (64 Vehicles)
2024 Volkswagen Atlas Cross Sport
new
Kingfisher Blue Metallic exterior
Automatic
All-wheel Drive
