Happy Hyundai

The dealership says they provide 100% transparent pricing; however, they refuse to give you a quote unless it's in person. Why even have an internet sales department then? pricing; however, they refuse to give you a quote unless it's in person. Why even have an internet sales department then? More

Carlito was honest enough to notify me that the car I was interested in, even though it is still listed in their website, is "basically sold-out" since people have already put down payments on them. If only interested in, even though it is still listed in their website, is "basically sold-out" since people have already put down payments on them. If only other salespersons were that remarkable, there won't be so many bad reviews about them because it is a waste of time just to travel miles going to the dealership only to deal with unscrupulous salesmen. He promised that he will give me updates. More

Tried to buy used 2015 Sonata but they wouldn't let me test drive at highway speed...sales man said the car is not ready for sale....this after he let me drive it around the block...said I needed to apply test drive at highway speed...sales man said the car is not ready for sale....this after he let me drive it around the block...said I needed to apply for a loan first...this was a cash deal....my only question is did they know something was wrong with the car???? More

I leased a car, did the test drive, paperwork and brought the car home, Luis Cavazos is a great salesman, I'm happy with my new car. the car home, Luis Cavazos is a great salesman, I'm happy with my new car. More

Classic false advertising. I drove 45 min to get to this dealership because I saw an ad for the car I wanted online and the price I wanted. The time came for the paperwork and they tried to add a $3000 happ dealership because I saw an ad for the car I wanted online and the price I wanted. The time came for the paperwork and they tried to add a $3000 happy package of nonsense that the salesman couldn’t even explain and then another $1588 for VIN window etching and a tire and wheel package. basically get you in for an advertised price then add another $5k when they think you’re not looking. When I said I didn’t want to pay for them, they took off the happy package but wouldn’t budge on the $1588. They said it was because they were already done and it had to be there. Rude salesman and very pushy. Would definitely not recommend and I will tell everyone I know about this experience. Horrible. More

I visited the store today for the very 1st time to purchase a new 2021 Sonata N type. I had scheduled an appointment online and received a phone call while I was enroute to the dealership. I explaine purchase a new 2021 Sonata N type. I had scheduled an appointment online and received a phone call while I was enroute to the dealership. I explained to the representative which car I was coming to drive and asked to have it available available when I got there. This was 945 on Labor Day morning and the store was fairly empty. Once I arrived, the vehicle was buried behind another one and I had a short wait until I was able to take a test drive. So much for making an appointment. Once into the test drive, I really liked the vehicle and and I explained to my salesman that I was prepared to buy it based on the lease figure from the manufacturer including current rebates etc. I was informed the dealership tacked on an additional $2995 in "protection coverage" . I explained that I was not going to be purchasing that because the vehicle is only being leased for 3 years. This is being figured with $5000 cash down and I have an excellent credit rating. I presented a print out from Hyundai of the lease rate. The salesman came back with a price that was $210 more per month than quoted by Hyundai, equating to a Increase in $7200 to lease the vehicle. Mind you they have had this car in stock since the Winter as there were photographs on their website of the car in snow and covered in it. Obviously it wasn't in high demand. Now I understand why. The dealership was making money on the vehicle because It was being sold at MSRP. The incentives are coming from the factory so it was not cutting into profit for the dealership. Apparently greed is what drives this dealership, so under no circumstances would recommend doing business with Not so Happy Hyundai whatsoever. It was a total wasted trip for me. Buyer beware. More

The happy package is insane. You have no option to say no, $6,000 forced no, $6,000 forced More

This place totally sucks. I got ripped off bigtime and This place totally sucks. I got ripped off big time and when I have a moment I will be going to Hyundai Corporate!!!! And who blocks a customer from This place totally sucks. I got ripped off big time and when I have a moment I will be going to Hyundai Corporate!!!! And who blocks a customer from emailing them after a purchase?!! Oh right, people who know they done wrong!!! More

Classic bait and switch, enormous fees, wild aggression. I went and they wouldn't honor the price on their website. Their salesman Isaak threw a temper trantrum while we were there. They will lie to you in I went and they wouldn't honor the price on their website. Their salesman Isaak threw a temper trantrum while we were there. They will lie to you in order to get you in. Would not recommend! More

We called about a car and made an appointment to see the car. When we got there car was not available to be looked at and all of the sudden they wanted almost double what was advertised. Such a waste of m car. When we got there car was not available to be looked at and all of the sudden they wanted almost double what was advertised. Such a waste of my time. I will never be back. They were so unprofessional. More