Harbor Chevrolet

Amazing I have bought two of my vehicles at Harbor Chevrolet. My first vehicle bought a Harbor Chevrolet 2008. Yesterday I traded the pick-up and bought a bra I have bought two of my vehicles at Harbor Chevrolet. My first vehicle bought a Harbor Chevrolet 2008. Yesterday I traded the pick-up and bought a brand new 2017 Chevrolet Tahoe. I had a great experience with Carlos Andrade, he answered all of my question and gave me a great deal for the Tahoe and a great deal for my pick-up. Lila and Carlos made the long process of signing papers 10 times quicker. More

Great Experience at Harbor Chevrolet! I went to Harbor Chevrolet and had a first class experience purchasing my 2016 Chevrolet; the Sales person was very knowledgeable regarding the automo I went to Harbor Chevrolet and had a first class experience purchasing my 2016 Chevrolet; the Sales person was very knowledgeable regarding the automobile. Everything about my experience at Harbor Chevrolet was first rate and I would definitely tell my friends. More

Car purchase I bought a new car yesterday and had a great experience. Becki was wonderful to work with and she answered all my questions. Thank you. I bought a new car yesterday and had a great experience. Becki was wonderful to work with and she answered all my questions. Thank you. More

Easy to work with! I was excited to buy at Harbor because I have friends who have and they had great things to say about it. Everyone was genuinely kind and just happy! I was excited to buy at Harbor because I have friends who have and they had great things to say about it. Everyone was genuinely kind and just happy! My dealer, Jocelyn, did a great job. She was accommodating and easy to work with. I'm excited to be out driving my (new to me) Chevy! More

Peaceful Gregory and his team were great at working together and getting en a great deal. They were patient and kind during my experience. The follow up afte Gregory and his team were great at working together and getting en a great deal. They were patient and kind during my experience. The follow up after my purchase has also been great. I would and will recommend friends to Harbor Chevrolet in the future! More

Great service Marc gave me great service and was very helpful and patient. The financed lady was very helpful and help under stand GAP insurance. Which I got and I Marc gave me great service and was very helpful and patient. The financed lady was very helpful and help under stand GAP insurance. Which I got and I seem like a made a very wise decision More

New Truck purchase Chris,Matt,Sergio @ Andy were awsome they took care of everything from start to finish hassle free. The entire Sales and Service team were very profes Chris,Matt,Sergio @ Andy were awsome they took care of everything from start to finish hassle free. The entire Sales and Service team were very professional and courteous, I will always return to Harbor Chevrolet for my vehicle purchases and would highly recommend them to anyone. More

Super helpful First car buying experience and it went super smooth! Purchased a beautiful car with the help of Ryan who was honest and helped me find something that First car buying experience and it went super smooth! Purchased a beautiful car with the help of Ryan who was honest and helped me find something that was the best fit for me More

great customer service Carlos is amazing, great customer service, knowledgeable and extremely personable. highly recommended! I didn't feel pressured to buy and was kept inf Carlos is amazing, great customer service, knowledgeable and extremely personable. highly recommended! I didn't feel pressured to buy and was kept informed while I was making my decision of which vehicle I was going to buy. More

Car Bought Here was Lemon Circling back to provide a final update since the car was bought back by GM after months of issues. I still give Harbor Chevrolet 2/3 starts because Circling back to provide a final update since the car was bought back by GM after months of issues. I still give Harbor Chevrolet 2/3 starts because the service dept. was great in getting my car in and looked at (with or without an appt.), but my experience with the car I bought here was disappointing. Got a new 2017 Chevrolet Malibu from Harbor Chevrolet in early 2017. Starting in September, 2017, I began to have issues with it that continued. The issues included: * 09/17 No Remote FOB Detected - Car Would Not Turn Off and/or On (Harbor Chevrolet found DTC C0750, C0755, C0765. Replaced Remote Control Door Lock Receiver.) * 09/17 No Remote FOB Detected Again - Car Still Wouldn't Turn Off or On (Harbor Chevrolet unable to duplicate issue.) * 09/17 Power Steering Reduced Message on DIC Came On (Harbor Chevrolet unable to duplicate issue.) and continued receiving this message ever so often. * 10/17 Engine Light On - P2097 Code Detected - Emission System (Harbor Chevrolet found DTC P2097 & reprogrammed ECM w/SPS.) * 12/17 Engine Light On - P2097 Code Detected Again - Emission System (Harbor Chevrolet found DTC P2097 & replaced both 02 sensors.) * 04/18 Horn Service Repair b/c it Died (Harbor Chevrolet found that right side horn not working and replaced it.) * 05/18 Engine Light On - P2097 Code Detected Again (Third Time) - Emission System (Harbor Chevrolet found DTC P2097. No solution offered since GM knew of the problem, but had no solution available.) I requested that the car be bought in Dec/2017 as I previously wrote, but GM denied the buyback. Since the issues continued into 2018 (the emissions issue being the worse one) and Harbor Chevrolet did not know what else to tell me beyond what the TSB's (technical service bulletins) said I contacted the BBB Autoline and began an arbitration claim. After GM collected all the service documents from Harbor Chevrolet (GM initially had received an incomplete set of service receipts from Harbor Chevrolet so the process took longer than expected) GM agreed to a buyback and I returned the car to Harbor Chevrolet. While I was very disappointed that I kept having repeated issues with this car (the final one being that I was never given a clear cut answer as to whether it would even be able to pass the smog check later this year given that the MIC issue was an emissions code) I am relieved that I no longer have it. I'm in a totally different car now and I hope that I never have to go through this process ever again. Not a big fan of the GM brand anymore (needless to say). Best advice for anyone reading this is to document everything that happens with your new car! Take care of it by ensuring you do all the required maintenance, but when issues outside normal wear-n-tear start coming up have them addressed. Follow your owner's manual recommendations re: filing complaints should issues arise that are not addressed. It provides a wealth of information as to what you can do to defend yourself in these types of cases per CA lemon laws. Also, don't expect the dealer to write any letters of support or make any calls for you supporting your case. At least with this case, I was solo in standing up for myself in addressing the ongoing issues with GM as I quickly learned after I started experiencing problems with the Malibu ((Harbor Chevrolet did not lift one finger in helping me at all in having the car bought back!). To sum it up, buying a new car is a two way streak. You as the consumer are financing or leasing it and your responsibility is to maintain it (oil changes, tire rotations, etc.) while making your payments. The manufacturers responsibility is to ensure that it runs as intended without any abnormal problems arising and to offer a solution to those problems once they are presented. Its a business relationship (not a friendship) and if one party is unable to meet its side of the bargain then issues arise for who ever is at fault. Personally, wont be driving a GM anytime soon. More