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Harbor Chevrolet

Long Beach, CA

4.7
2,167 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

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2,167 Reviews of Harbor Chevrolet

November 08, 2023

As woman is disheartening to go in pay for a service. .. and it not to be done correctly or at all. And then when. Questioned about it after paying all you hard earned money feeling like your being disr More

by Ms.carr103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor Jimenez
Dec 02, 2023 -

Harbor Chevrolet responded

Ms.carr103, We sincerely apologize for the experience you had with our service and for any disappointment you encountered. Customer satisfaction is of utmost importance to us, and we strive to deliver exceptional service to all our clients. If you have any further concerns or require assistance, please feel free to reach out to our service manager, Miguel Reynoso, directly at 562-753-0160. We value your feedback and are committed to making any necessary improvements. Jessica Renteria Harbor Chevrolet 562-753-0179

November 08, 2023

They had the vehicle I wanted at a fair price. The staff was friendly and efficient More

by Nathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Esquivel, Jose Cruz
Nov 08, 2023 -

Harbor Chevrolet responded

Nathan, Thank you for your positive review! We are glad to hear that we had the vehicle you wanted at a fair price. Our friendly and efficient staff is always committed to providing a great experience for our customers. We appreciate your feedback and hope to serve you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

November 07, 2023

My truck broke down and I searched for a used car. I contacted Harbor Chevrolet about a vehicle and Mr. Lopez went out of his way to help out, even going so far as picking me up from the Metro. The ex More

by Kim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Lopez
Nov 08, 2023 -

Harbor Chevrolet responded

Kim, We appreciate your feedback and are sorry to hear about the unfortunate breakdown of your truck. It's great to know that Mr. Lopez from Harbor Chevrolet went above and beyond to assist you in finding a used car, including providing transportation from the Metro. It's commendable that the experience with Harbor Chevrolet was pressure-free and supportive. Although you ultimately decided to fix your old car, we thank you for recommending Harbor Chevrolet highly. Jessica Renteria Harbor Chevrolet 562-753-0179

November 03, 2023

I took my Tahoe in for an oil change and new battery. I was greeted promptly, and I received my Tahoe back about three hours later, freshly washed and ready to go. I have been taking my Chevy cars and t More

by kmehler1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elton Essler, Garth Passantino
Nov 04, 2023 -

Harbor Chevrolet responded

kmehler1, Thank you for choosing Harbor for your vehicle servicing needs. We appreciate your positive feedback regarding your recent visit for an oil change and new battery for your Tahoe. We take pride in providing prompt and efficient service, and we are glad to hear that your Tahoe was returned to you in a timely manner, freshly washed and ready to go. Your recommendation is greatly appreciated, and we will continue to work hard to ensure that we maintain the highest standards of service for all our customers. Thank you once again for your trust and support. We look forward to serving you in the future. Jessica Renteria Harbor Chevolet 562-753-0179

November 03, 2023

Very straight forward and no games. I appreciate their way of doing business. Very different from my other car buying experiences. More

by Bolt Buyer!
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Lopez, Luis Esquivel
Nov 04, 2023 -

Harbor Chevrolet responded

Bolt Buyer, Thank you for your positive review. We are glad to hear that our straightforward approach and commitment to honest business practices have resonated with you. We understand that the car buying experience can sometimes be filled with games and complexities, and we strive to provide a different and refreshing experience for our customers. Your feedback is greatly appreciated, and we look forward to serving you in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

November 01, 2023

Miguel was over the top. very very good empllyee. i would / am going there again. More

by joel.prosser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Reyoso
Nov 02, 2023 -

Harbor Chevrolet responded

Joel, Thank you for taking the time to leave a review! We appreciate your feedback regarding Miguel, our service director. We're thrilled to hear that Miguel went above and beyond to provide you with excellent service. We pride ourselves on having a team of dedicated and talented employees, and it's great to know that Miguel has made a positive impression on you. We look forward to welcoming you back again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

November 01, 2023

First time buying a car, and the staff here made the process quick and easy. They are professional and gets things done, and not to mention they are extremely friendly. Happy to do business with them. t More

by fiona
Recommend Dealer
Yes
Employees Worked With
Daniel Esquivel, Luis Esquivel
Nov 02, 2023 -

Harbor Chevrolet responded

Fiona, Thank you for your feedback on your first car-buying experience with our dealership. We are delighted to hear that our staff made the process quick and easy for you. Our team takes pride in providing professional service and ensuring that things get done efficiently. We also appreciate your kind words about our friendly staff, as building positive relationships with our customers is important to us. It was our pleasure to do business with you, and we are glad that Daniel and Luis were able to contribute to your experience in purchasing your used GR86. Thank you for choosing our dealership, and we hope to assist you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

October 31, 2023

Great Dealership! Easy and fast experience! Pricing and Explanation of the deal was solid, No Surprises! More

by Tim K.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mack, Luis Esquivel
Oct 31, 2023 -

Harbor Chevrolet responded

Tim K., Thank you for your positive review of our dealership! We are glad to hear that you had an easy and fast experience with us. Our team works hard to ensure that our customers have a seamless and efficient purchasing process. We take pride in providing solid pricing and a clear explanation of the deal, so there are no surprises. Your satisfaction is our top priority, and we appreciate your feedback. If you have any further questions or need assistance, please don't hesitate to reach out to us. Jessica Renteria Harbor Chevrolet 562-753-0179

October 31, 2023

Bought couple cars and service all my cars there driving long way to get there for service and passing a lot if chevy store still like my car service in harbor chevy More

by meysam kaed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Garth Passantino
Oct 31, 2023 -

Harbor Chevrolet responded

Meysam Kaed, Thank you for your review! We appreciate your loyalty and trust in our service. It's great to hear that you have purchased multiple cars from us and continue to choose Harbor Chevy for your car service needs. We understand that it may be a long drive for you, but we are committed to providing exceptional service that keeps you coming back. We value your business and look forward to serving you again in the future. Jessica Renteria 562-753-0179 Harbor Chevrolet

Oct 31, 2023 -

meysam kaed responded

Me and my families love you guys the time we are there for purchase or service our feeling is same as our home

October 29, 2023

Dealership was clean, well vented and spacious with friendly employees who were professionals, welcoming, happy and did not pressured me we sales. They had fresh tea, coffee and hot chocolate. My sal More

by E Lopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Costco Rep, I forgot his name, Lilia Amador, Jalen Arnold
Oct 30, 2023 -

Harbor Chevrolet responded

Lopez, Thank you for taking the time to share your positive experience with our dealership. We are thrilled to hear that you found our facility clean, well-ventilated, and spacious. We take great pride in maintaining a comfortable and inviting environment for our customers. It is wonderful to know that our employees were able to provide you with excellent service. We strive to ensure that all our staff members are friendly, professional, and welcoming. We are glad that they did not pressure you during the sales process, as our goal is to make your car buying experience as stress-free as possible. Thank you for your kind words and for choosing us for your car purchase. We are thrilled to hear that this was the best car purchase process you have experienced. Your satisfaction is our top priority, and we look forward to serving you again in the future. Jessica Renteria Harbor Chevrolet 562-753-0179

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