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Harbor Chevrolet

Long Beach, CA

4.7
2,167 Reviews

3770 Cherry Avenue

Long Beach, CA

90807

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2,167 Reviews of Harbor Chevrolet

September 17, 2022

Just an absolute amazing experience. Jalen was very communicative and responsive. Both Jalen and Kyle were willing to work with me over text and phone. Once we had a verbal agreement More

by 2002 civic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilia , Teresa Martin, Sheldon Munyard, Kyle Larson, Jalen Arnold
Oct 02, 2022 -

Harbor Chevrolet responded

Love hearing that you had a great experience at Harbor Chevrolet with our team. We are proud of our unique culture where our sales team works together to make sure the customer is well taken care of. At Harbor, it's all about the customer. Jalen is a valued member of our team so we are glad to hear you enjoyed working with him. Thanks for the business. Michelle Pitman

September 05, 2022

After a long day of rejection Derrick Worthy & Josh Fernandez welcomed me and my family to HARBOR CHEVROLET they where very welcoming and understanding of my situation where I was and what I needed , a More

by haro.crus20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Fernandez, Derrick Magic Worthy
Oct 01, 2022 -

Harbor Chevrolet responded

We love hearing your got your dream truck and that the team worked hard for you. We are glad you appreciated our no-pressure car buying experience. Thanks for letting us be part of your first car buying experience. Michelle Pitman

September 05, 2022

A very nice , accommodating experience because of Teresa and the finance dept lady…They were both great and helpful….The car has been great so far after 2 days….The gentleman with the “down under” accent wa More

by loukim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Martin
Oct 01, 2022 -

Harbor Chevrolet responded

We work hard to make sure our customers have a 5-Star experience and anything less is failing to us. We are so sorry we missed the mark. I would love to visit with you about your experience. We are a transparent pricing business and our pricing, including the add ins, are posted on every vehicle and disclosed during the finance process. Please contact me at 562-753-0178 or mpitman@harborchevrolet.com so I can get more details. Michelle Pitman, Chief Operating Officer

Oct 01, 2022 -

loukim responded

No need to discuss…What’s done is done…But $1500 add on for something that can’t be seen and was not asked for seems shady to us…Tax, title and all that stuff was expected but then we see $1500 for some protection that was not listed on CarGurus when I saw the car was just a shock….I don’t know if that’s a way for the the company or the sales and finance folk to make extra but from all I have read since, That should be requested except on new cars….I could have done that paint and seat protection myself for less than $100….I love the car however and everyone was authentic in their kindness.

August 31, 2022

My experience with Kyle and Teresa was phenomenal. They were very responsive to our questions and made the leasing process very easy. Teresa was very thorough in showing us the features of the car. Wo More

by jdiamond
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa Martin, Kyle Larson
Oct 01, 2022 -

Harbor Chevrolet responded

Thanks for your business and it means so much to us that you will visit us again. We are glad Teresa and Kyle took great care of you. Michelle Pitman

August 27, 2022

One of the easiest dealings I have ever had at any dealership. No issues at all. More

by darrol450
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lilia Amador, Salvador Flores, Teresa Martin
Oct 01, 2022 -

Harbor Chevrolet responded

We love hearing your experience at Harbor was one of the easier dealings you have ever had at any dealership. That is what we work hard for. Thanks for your business. Michelle Pitman

August 25, 2022

I was actually pretty excited to purchase a car based on the reviews I read on this website and was looking forward to a good experience. I’m giving this a fair review and not poor because of our sales cons More

by Maliatc
Recommend Dealer
No
Employees Worked With
Jalen Arnold
Oct 01, 2022 -

Harbor Chevrolet responded

We are so sorry about this unfortunate situation. I can assure you we did not do this intentionally or because we got a better deal. This shouldn’t happen and for that we hope you will accept our apology. Thank you for your kind words about Jalen. Michelle Pitman

August 24, 2022

I can't even begin to share how grateful I am for the experience I had at Harbor Chevrolet. After I had a terrible experience with one of those "online only" dealerships; Andrew, Matt, Liliana, and Jalen More

by rrconley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt- Brand Manager, Lilia Amador, Andrew Raya, Jalen Arnold
Oct 01, 2022 -

Harbor Chevrolet responded

We are so thankful for your gratitude for the great service. Our team works hard and we love when our customers recognize them. We appreciate your kind words about Harbor being the best. Thanks for your business. Michelle Pitman

August 18, 2022

Very helpful And very outgoing definitely suggesting this dealership to others ! im glad I chose dealership ! More

by earo98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sandoval
Aug 24, 2022 -

Harbor Chevrolet responded

We are glad you chose us too! Your business is important to us. We are glad to hear the positive feedback about the team as we work hard to provide our customers with a great car buying experience. Michelle Pitman

August 14, 2022

We had a really nice experience. No pressure but very knowledgeable Daniel was great! Would refer! More

by kerrymcdaid13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Esquivel, Sergio Navarrete, Luis Esquivel
Aug 15, 2022 -

Harbor Chevrolet responded

Thank you for choosing Harbor Chevrolet to purchase your new vehicle. We are glad we were able to earn your business. We want you to know that anything less than a 5-Star experience is failing to us. We noticed that you gave your overall experience a 4-Star. We would love to know more details on how we failed you. Would you please reach out to me so I can better understand where we fell short. My email is mpitman@harborchevrolet.com and my direct number is 562-753-0178. Thank you. Michelle Pitman, Chief Operating Officer

August 14, 2022

No Pressure. Let me take my time. Didn’t try to oversell. Finance was really easy. Daniel was awesome. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Esquivel, Luis Esquivel, Josh Fernandez
Aug 15, 2022 -

Harbor Chevrolet responded

We love hearing this feedback. Our culture is no-pressure and no-gimmicks so it means so much to us to hear that our team has conveyed this to our customers in their car buying experience. We appreciate your business. Michelle Pitman

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