
Harbor Chevrolet
Long Beach, CA
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2,167 Reviews of Harbor Chevrolet
Great customer service...finalized everything via email and got the best rate in the 200 miles radius... The whole process at the dealership took less than 1 hour. George Lopez, our sales rep, was very hel and got the best rate in the 200 miles radius... The whole process at the dealership took less than 1 hour. George Lopez, our sales rep, was very helpful and knowledgeable and provided the best customer service. More
Very satisfied with my new car as well as the service I received. Everyone was very quick and professional and I would recommend this dealership to anyone. 5/5 Stars! received. Everyone was very quick and professional and I would recommend this dealership to anyone. 5/5 Stars! More
Thank you George for your excellent service. You went above and beyond to get us our 2021 Blazer. Our 2nd purchase from Habor Chevrolet! Thanks above and beyond to get us our 2021 Blazer. Our 2nd purchase from Habor Chevrolet! Thanks More
Our experience was good...we searched for the car characteristics online and results showed it available at the dealership. I called and spoke to Salvador who informed me that truck was not on the l characteristics online and results showed it available at the dealership. I called and spoke to Salvador who informed me that truck was not on the lot as it was pending pre-inspection. That was my only dealing with Salvador. We made an appt to see it the next day, they called my husband earlier in the day to confirm the truck was ready and on the lot. Communication was excellent. We arrived on site, test drove the truck, talked about financing and we drove away with a brand new 2021 Tahoe. Process took about 3-4 hrs. Dealership staff was friendly and open to disclose I would be paying a 2k increase they put on the truck due to limited quantities. Paper work was done swiftly and they were not pushy at all. The only disheartening thing came when I was driving in the freeway a metal plate from underneath the car was loose and I stopped once I heard the clunking of the metal and the smell. I called immediately that night and left a message...no one called me the following morning until I reached out to them. I'm taken back why this was not caught at preinspection. When I talked to the sales person the next day, she mentioned they could look to order the part but that the service manager asked if I might of hit something since the plate and alignment were too much coincidence!?? I could not believe my ears. I was appalled at that point. I took it to the dealer near me and they took care of getting the part ordered. They also did alignment without putting blame on me. The sales person had mentioned they did not know that kind of treatment I would get if I took it to another dealership. I'm very fortunate in that my local dealership took good care of me...that should have been the least of my worries having purchased an almost 100k truck!!! Uneeded stress. I'm looking forward to see how they manage the pending running boards that were not installed on my truck when I bought it. I understand they are on backorder but the communication needs to be effective and I would expect periodic updates from them since this is a safety issue. A follow through. Other than that- a week into my new truck! I'm loving it! More
I have purchased 3 cars for all 3 of my daughters from harbor Chevrolet in Long Beach California and have always been treated with respect from the sales man (George Lopez) and the finance manager. I woul harbor Chevrolet in Long Beach California and have always been treated with respect from the sales man (George Lopez) and the finance manager. I would recommend this dealership to my family and friends and rate them a 10 star. More
Great help from Andrew raya, he got me in and out quickly when I bought my Silverado. very friendly. I will definitely come back for my next car. when I bought my Silverado. very friendly. I will definitely come back for my next car. More
Outstanding! It’s like buying from a friend. Sal was attentive and knowledgeable. Lilia in finance was also a pleasure. We couldn’t be happier with our purchase. Thank you Chris, Sal, Lilia and the whol attentive and knowledgeable. Lilia in finance was also a pleasure. We couldn’t be happier with our purchase. Thank you Chris, Sal, Lilia and the whole Harbor Chevrolet team. More
Friendly staff and great service they explained everything from vehicle to paperwork. They take their time and make you feel like family with their friendliness everything from vehicle to paperwork. They take their time and make you feel like family with their friendliness More
One of the best new vehicle buying experiences I have ever had. George Lopez gets a 5-star rating from me. The deal was quick and painless as George said it would be. I highly recommend Harbor Chevrolet ever had. George Lopez gets a 5-star rating from me. The deal was quick and painless as George said it would be. I highly recommend Harbor Chevrolet and will spread the word. More