Hardy Family Ford

I had to constantly check and reach out first with the service advisor to get any update on my car. She at first told me it would be a few weeks and it ended up being there for over a month. She never ask service advisor to get any update on my car. She at first told me it would be a few weeks and it ended up being there for over a month. She never asked the technician specifics on things before answering my questions. When I asked if my car had started to be worked on 2 weeks after the part had been ordered she said the part was on back order. She failed to ask the technician how long it was going to take to get the part and start working on the car so I was left in the dark. I had just bought this car a few months prior to this issue so to say the least my entire experience was frustrating. Luckily I bought the warranty otherwise I would have been paying upwards of 6,000$. More

Great dealership take all my cars and truck to Hardy to be serviced, Everyone is always courteous and friendly, helpful when my daughter needs to have a loaner car due to my autistic granddaughter. Thank be serviced, Everyone is always courteous and friendly, helpful when my daughter needs to have a loaner car due to my autistic granddaughter. Thank you Hardy Family Ford for taking care of my family vehicles. More

Service was prompt and courteous. The service performed was done in a professional and timely manner. The service writer kept me informed as to other needed service items The service performed was done in a professional and timely manner. The service writer kept me informed as to other needed service items More

The hardy team made my vehicle purchase fast and easy , very friendly knowledgeable employees, will definitely be a return customer very friendly knowledgeable employees, will definitely be a return customer More

During the past 8 years since I began our relationship with Hardy Family Ford, I’ve experienced very good relationships with members of various departments. They are as follows in chronological order. P with Hardy Family Ford, I’ve experienced very good relationships with members of various departments. They are as follows in chronological order. Paul McGee as Salesman and business manager. Eric Farmer as Salesman. Sam Lynch, Quicklane Advisor Joe Dodd, Service Advisor All of the above Hardy employees have gained my trust and respect due to their dedication, honesty, integrity and professionalism. Employees such as the folks I’ve listed will assure that I keep returning to do business with Hardy FORD in the future. More

Rebecca was a great salesperson , very polite , and respectful , the dealership was clean , easy to work with , some of the others were helpful as well respectful , the dealership was clean , easy to work with , some of the others were helpful as well More

Melai has been a top professional and knows exactly how to handle me. I was onboard with the wait because of how calm she was explaining every detail to me. You probably are not paying her enough attention to handle me. I was onboard with the wait because of how calm she was explaining every detail to me. You probably are not paying her enough attention. More

Great experience. Desmond got me in the vehicle I wanted at the price I needed. Desmond got me in the vehicle I wanted at the price I needed. More

Great option to have service come to the house - no mess left - techs got on it left - techs got on it More

Very honest and good people at the friendliest family owned automobile dealership I’ve ever done business with in the metro Atlanta area. Their team always treats their customers like family. Many busi owned automobile dealership I’ve ever done business with in the metro Atlanta area. Their team always treats their customers like family. Many businesses aspire to do that, but very few accomplish that goal. I will be returning in the future because I appreciate the great treatment and good deals I receive at Hardy Ford in Dallas, GA. More