Harry Browns GM

I had a wonderful experience at Harry Brown's Family Automotive when I purchased my 2006 Buick LaCrosse. I was not very serious about buying a vehicle when I saw the LaCrosse listed, but called to inqu Automotive when I purchased my 2006 Buick LaCrosse. I was not very serious about buying a vehicle when I saw the LaCrosse listed, but called to inquire about it. I spoke with Carson Hruby on the telephone. He answered all my questions and encouraged me to come to Faribault to see the car. He placed a follow-up call to me, providing me with additional information. Carson was very patient with my questions and even with my lack of enthusiasm for purchasing another vehicle. My son and I drove to Faribault to look at the car. Carson remembered eveything I told him on the phone and addressed all of my questions again. He quickly understood what I wanted and what didn't really care about in a car. He was very professional and accommodating. He had a great "soft sell" approach and I quickly decided that I would buy my next car from Carson. I left Harry Brown's that evening without making a decision. The next day, Carson called me again to see if I had any more questions. By that time, I had decided to purchase the vehicle. Since my son was driving when we first came to Harry Brown's, I was not sure if I remembered where the dealership was located. I called Carson when I was on my way to Faribault to pick up the car. He gave me directions and was standing outside the dealership waiting for me to arrive. He made me feel "important" and valued as a customer, which is certainly a sign of a good sales person. Working in sales myself, I can recognize the many traits Carson displays that make him an asset to Harry Brown's. After purchasing the vehicle, I had an issue with the remote locking mechanisms and called the dealership. I was, once again, referred to Carson. Until I purchased the LaCrosse, I have always purchased my vehicles locally in Albert Lea. After the sale was closed, I was never referred back to the saleman for any additional concerns or questions. Things were always taken care of by the service department. I was impressed that Harry Brown's sales staff follows through with the customers' problems or needs following the sale. My remote locks were taken care of quickly by Carson and the service staff at Harry Brown's. This past weekend, I was having issues with the CD player not loading. I called to check on this and was, again, transferred to Carson. He gave me some options to try and told me to call back if they didn't work. His suggestions were good and everything is okay. All in all, I would certainly return to Harry Brown's to look for another car and I would certainly recommend the dealership to my friends. Everyone I worked with there was very friendly and accommodating. Carson was probably one of the best car salemen I have ever encountered. I did not feel "pressured" in the least, but Carson's caring nature, his enthusiasm, his professionalism, his attention to details, and concern for my wants and needs, certainly went a long way in closing the sale. Thank you for everything!!!!! More

This is the second car we have purchased from Harry Brown's. If fact the car we traded in was the car we purchased in 1999. My Dad has purchased many cars from harry Brown's and we have always felt tha Brown's. If fact the car we traded in was the car we purchased in 1999. My Dad has purchased many cars from harry Brown's and we have always felt that everyone we delt with was very helpful and honest. We did check around and found Harry Brown's pricing in line with other dealers in the area and in fact just alittle less. Overall a very good experience. More

I had a great experience! Mike, Dale, and Chad did everything they could in order for me to purchase the car that I wanted! Thanks again for the great experience! I will recommend people to come and v everything they could in order for me to purchase the car that I wanted! Thanks again for the great experience! I will recommend people to come and visit Harry Browns when they are looking for a new car. More

Woody was very friendly and made this the best car buying expereience I have had. As a women you normally get treated like an idiot etc. This wasn't the case. I would definitely come back again and refer fri expereience I have had. As a women you normally get treated like an idiot etc. This wasn't the case. I would definitely come back again and refer friends. ALready working on that one. More

This is the second vehicle my husband and I have purchased from Harry Browns in Fariubaulr MN in the past six months. We were completely satisfied the first time, and we knew would be going back if purchased from Harry Browns in Fariubaulr MN in the past six months. We were completely satisfied the first time, and we knew would be going back if we ever needed another vehicle. Our sale person was Woody. He is an awesome salesman! Woody made sure we got a fantastic trade in value, (that we were VERY happy with) the first time. And an ever better one the second time! My husband and I both agree that the prices on vehicles and the service can't be beat at Harry Browns. We received outstanding "Top Notch" service from the ENTIRE Harry Browns team. From the moment we drove into the parking lot, until we drove out with our new vehicle on both purchases! We will continue our relationship with Harry Browns for any and all future purchases and service! We will highly recommend every one to go to Harry Browns. Why go any where else? Harry Browns is the best! Thank you for working so hard for us Woody! Julie and Joe Paavola More

Joey, was outstanding with us with the repairs of our Ram truck. He was on top of the work that was done. Since we were from out of town, he did everything possible to accommodate us. This was a holiday week truck. He was on top of the work that was done. Since we were from out of town, he did everything possible to accommodate us. This was a holiday week-end but he worked tirelessly to get us back on the road and the truck was repaired soon as the necessary parts arrived. We were very impressed with Joey and the Harry Brown's Family Automotive. THANKS. Robert Rose Liberty,Mo. More

We have purchased vehicles from Harry Brown's before and have always worked with Mike Hruby, and once again, we were very satisfied with the work he did for us to meet all of our needs. Thanks so much for have always worked with Mike Hruby, and once again, we were very satisfied with the work he did for us to meet all of our needs. Thanks so much for the awesome vehicle, the 2011 Town and Country Touring! We love it and can't see us doing business anywhere else but with Mike and Harry Brown's. We will definitely recommend family and friends to your dealership-we know they won't be disappointed. More

This was the best car buying experience my wife & I have ever had. The low pressure nature of the salesperson played a huge role in us deciding to purchase the car at Harry Brown's. Sincerely, have ever had. The low pressure nature of the salesperson played a huge role in us deciding to purchase the car at Harry Brown's. Sincerely, Chris Holm More

I have bought 10 cars or trucks over the years but this was the frist time I ever had a owner come up and thank us for buying from his dealership. Thank you for locating this truck for us. was the frist time I ever had a owner come up and thank us for buying from his dealership. Thank you for locating this truck for us. More

I have purchased many new vehicles from Harry Browns and if any issues arise their service department will go the extra mile to make sure the customer is happy. if any issues arise their service department will go the extra mile to make sure the customer is happy. More