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Hawk Chevrolet of Joliet

Joliet, IL

Overview
Employees
Reviews
4.7
4,462 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,462 reviews

May 04, 2022

Service at Hawk Subaru is always friendly. They listened to my concerns and quickly diagnosed and fixed the issue. More

by N0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Nazimek, David Gonzales
Report | Print
May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2022

Everytime I come to hawk , I’m greeted and treated like family ! I get five start service Everytime I come ! More

by COCHISEWHITEHORN7@YAHOO.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Webb
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May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2022

Having scheduled an appointment, the work was preformed on time, and the customer service was excellent. Thank you! More

by Lucy 4 & Norman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gibbs
Report | Print
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 03, 2022

The service department goes the extra miles for the customers. The waiting room is comfortable and clean. More

by Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi Jean, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet

May 03, 2022

The staff was very kind and quick. The made sure I was satisfied with the service. More

by rbe27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
Report | Print
May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet of Joliet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2022

Misinformed multiple times, and no follow up after messages left. Had to wait a week to get a loaner car when my car is still under warranty. More

by DINA.KLEIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan,
Report | Print
May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (815) 600-7621 when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 02, 2022

All steps of first time service on new car gave a total pleasant experience...drop off was handled professionally, wait time was as quoted by service personnel and waiting area comfortable. More

by DIBILL97
Recommend Dealer
Yes
Employees Worked With
Chad Smeets
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2022

Awesome amazing customer service. No scamming, no games. Best car purchase I’ve made. Josh in sales is awesome and the finance guy is a pro More

by BABNEY39
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocco Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Lewis
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May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 29, 2022

Not once did I receive a phone call regarding my vehicle in the two weeks it was there. The service guy who was in charge of my vehicle ordered piece by piece instead of a full clutch kit to add more money. More

by Mbarton953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager Ryan
Report | Print
May 03, 2022 -

Hawk Chevrolet of Joliet responded

Hello, Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to our Service Director, Bill Webb at 815-773-2156 so we can work towards a resolution. Thank you for bringing this to our attention. We hope to hear from you soon.

April 29, 2022

Overall experience was excellent, except when it came down to the paperwork and signing. I wasn't correctly told of all expenses and didn't notice all the extra charges until I carefully read the paperwo More

by SUREDAJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Martin Aguilar
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May 05, 2022 -

Hawk Chevrolet of Joliet responded

Hello Suredaj, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 06, 2022 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

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