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Hawk Chevrolet of Joliet

Joliet, IL

Overview
Employees
Reviews
4.7
4,448 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,448 reviews

November 01, 2021

My outer rear view mirrors and my radio both went psychotic on me. My mirrors turn blue and crackled appearance. My radio decided to go full blast when it was in the off position creating very distra More

by NO-REPLY-RED0LNWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff colbert
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Nov 05, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

November 01, 2021

I was blown away by the level of caring displayed by Angus Chu and the service staff! I do not live anywhere near this dealership, but they took care of my emergency as if I were a loyal customer. Thei More

by Kathryn Altherr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angus Chu. 10 stars ??
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Nov 05, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.

November 01, 2021

Well I have a 05 Cadillac Deville that needs a transmission it’s been there now and too much and each time I talk with the guy he tells me next week next week More

by Tobias
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thorn
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Nov 05, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to our Service Director, Bill Webb at 815-773-2156 at your earliest convenience to discuss how we can turn your experience into a positive one.

November 01, 2021

Understood the problem but did understate it. Very nice and attentive. Once call went unanswered but I followed up and all that was promised was completed. More

by JK.TYMINSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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Nov 05, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

November 01, 2021

Slow service on oil change? Was 2 hours. No more than an hour would be fine More

by iweld4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Thorn
Report | Print
Nov 05, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Director, Bill Webb at 815-773-2156 .

November 01, 2021

I know the service center was ver busy, but wait time was too long. I was sitting in waiting area by sales because the regular waiting areas were full. No one came out to let me know vehicle was ready. T More

by teresa.chernesky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service area employees Not listed above.
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Nov 05, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to leave us your honest feedback. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 31, 2021

Fast diagnosis and remedy was completed within 2 hours. Very polite service representative who was knowledgeable. More

by Frank
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don’t know
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Nov 01, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, thank you so much for your positive comments about Hawk Chevrolet of Joliet! We look forward to your next visit! Take care!

Nov 01, 2021 -

Frank responded

Will do

October 31, 2021

Excellent service, came in without an appointment & they completed the issue promptly. Great service & I was updated timely. More

by Joe Lotarski
Recommend Dealer
Yes
Employees Worked With
Kayla
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Nov 03, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 29, 2021

Salesman was very rude and quick tempered. I asked him to stop yelling at me. More

by kennwinters
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rocco Ruffolo
Other Employees : Not sure
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Dec 11, 2021 -

Hawk Chevrolet of Joliet responded

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you will give us another chance. Please call us at (815) 600-7621 so we can work towards a solution. Thank you and have a great day.

October 29, 2021

Great Service Advisor, service and extremely quick turnaround. Thank you for your prompt diagnosis and a easy resolution coupled with a special experience. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Nov 01, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We look forward to your next visit! Take care!

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