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Hawk Chevrolet of Joliet

Joliet, IL

4.7
4,453 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,453 reviews

July 05, 2021

I’m satisfied for the service and the time I spent was very fast More

by PKibwantiaka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 05, 2021 -

PKibwantiaka responded

Cool

July 03, 2021

I like this dealership. The service center has the nicest employees . They really engage with you while you drop and pick up your car. Professional but friendly . More

by ALICEFJ3613
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 06, 2021 -

Hawk Chevrolet of Joliet responded

Hi,thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

July 03, 2021

Not enough workers to check you in then I come back the same thing I could of used my Cadillac points but it says now Vin does not match my car. If you see people have Cadillac points alot let them just us More

by MARYGRAY0802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It was a girl the first time then a man the second time
Jul 08, 2021 -

Hawk Chevrolet of Joliet responded

Good morning, My name is Scott Pothof, Service manager for Hawk Chevrolet and Cadillac. I see you had an issue and I apologize for that action in advance. Let me see if I can do something for you in regards to your last service visit. If you call support on the Cadillac app they should be able to sync the vin and your accounts so that you will get rewarded correctly. Unfortunately we are not in control of the GM points system nor have access to your account due to personal information. Please either email me directly at scott.pothof@hawkauto.com or call me at 815-725-7110 ext. 1260. To speak about this visit and if I could assist in any way possible. I look forward to your correspondence, Scott

July 03, 2021

Staff friendly and helpful. Got me a loaner and completed job when they said they would. More

by KWERMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 06, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We look forward to your next visit! Take care!

July 03, 2021

Work was completed as expected by courteous advisor Tim and Sean. Timely completion and good advice and helpful comments were communicated by Tim and Sean More

by DKLEPEC@SBCGLOBAL.NET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Tim Christ
Jul 06, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We hope to see you soon!

July 03, 2021

Love Hawk Joliet best in the world so happy super happy More

by rbollie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 06, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, thank you so much for your positive comments about Hawk Chevrolet of Joliet! We look forward to your next visit! Take care!

July 02, 2021

Great working with Daniel. My dad and i were ready to make a deal and the team worked with us. Very pleasant experience. Thank you More

by Horhay86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel York
Jul 06, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Daniel here at Hawk Chevrolet of Joliet! We hope to see you soon!

July 02, 2021

PUSHERS! My visit was for a routine oil change. Which even with a scheduled appointment, took almost 2 hours. No other service other than a oil change. 2 hours! I was provided a whole laundry list of th More

by BAUSTIN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I never saw the mechanic
Aug 20, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!

July 02, 2021

Not sent off for detailing no cleaning at Hawk either More

by momma2rescue3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mika Robert
Jul 08, 2021 -

Hawk Chevrolet of Joliet responded

Good morning, My name is Scott Pothof, Service manager for Hawk Chevrolet and Cadillac. I see you had an issue and I apologize for that action in advance. Unfortunately new car preparation has to be performed at the selling dealer. They are compensated for this action by the manufacture. We are not able to claim this for it was already claimed by your selling dealer. Please either email me directly at scott.pothof@hawkauto.com or call me at 815-725-7110 ext. 1260. To speak about this visit. I look forward to your correspondence, Scott

July 02, 2021

I was in and out petty quickly. Nice waiting room. More

by sylvia1295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Jul 06, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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