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Hawk Chevrolet of Joliet

Joliet, IL

Overview
Employees
Reviews
4.7
4,453 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,453 reviews

June 25, 2021

Manny Castillo was great. Loaner was given and they did what they said they were going to do this time around. More

by CLUBAN132
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Manny here at Hawk Chevrolet of Joliet! We hope to see you soon!

June 25, 2021

Charges explained up front, I was able to decline those not needed or wanted. More

by scottpopik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you so much for your feedback! We hope you have a great day!

June 25, 2021

Tim in Service took very good care of me and kept me informed regarding the warranty work being performed on my vehicle. More

by RJ.ROMPALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

June 25, 2021

My daughter brought my car in for a recall you brought her home and when the car was done they brought the car home What a great service More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again.

June 25, 2021

They were very good. Great service. Would recommend to others. More

by LIZZYBUCH11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

June 25, 2021

Compassionate customer service. Liked customer oriented service scheduling system. Very friendly atmosphere. More

by ABCSHIBAN47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we sincerely thank you for the positive review, and look forward to seeing you again soon!

June 25, 2021

Tim Christ was not honest with me concerning cost. Never gave me the charge breakdown More

by PAB4734
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Tim Christ
Report | Print
Jun 28, 2021 -

Hawk Chevrolet of Joliet responded

Good morning, My name is Scott Pothof, Service manager for Hawk Chevrolet and Cadillac. I see you had an issue and I apologize for that action in advance. Let me see if I can do something for you in regards to your last service visit. Please either email me directly at scott.pothof@hawkauto.com or call me at 815-725-7110 ext. 1260. To speak about this visit. I look forward to your correspondence, Scott

June 24, 2021

I thought they were very professional and informative and friendly More

by alan.saltenberger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ, Tim Thorn, Daniel York
Report | Print
Jun 25, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

June 24, 2021

When they replace the winshield on my car they did a bad job. Had to take it back for the second time. Windshield was not the original. More

by PEDRORAMOS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Christ
Report | Print
Jul 08, 2021 -

Hawk Chevrolet of Joliet responded

Good afternoon, My name is Scott Pothof, Service manager for Hawk Chevrolet and Cadillac. I see you had an issue and I apologize for that action in advance. We unfortunely do not replace glass, we have a third party vendor that does that service. I again and sorry for the confusion on the replacement of your windshield. Please either email me directly at scott.pothof@hawkauto.com or call me at 815-725-7110 ext. 1260. To speak about this visit. I look forward to your correspondence, Scott

June 24, 2021

The service department did a great job installing the up grades to my Subaru Outback More

by JDISERA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
Jun 25, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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