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Hawk Chevrolet of Joliet

Joliet, IL

Overview
Employees
Reviews
4.7
4,462 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,462 reviews

May 31, 2021

Service was quick and they explained everything very well. I also got nice price discounts with the GM rewards program! The GM credit card also gives me nice rebates. More

by LEONARD_JERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The person that brings back my car when it is finished, is also very friendly. I have seen him there for over 10 years and I want to acknowledge him., Tim Christ
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Jun 02, 2021 -

Hawk Chevrolet of Joliet responded

It is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

May 31, 2021

Went to get emissions test the following day and was rejected. Engine light came back on the very next day for the third time. This is beyond annoying. More

by Jeremy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angus chu
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Jun 02, 2021 -

Hawk Chevrolet of Joliet responded

Good morning, My name is Scott Pothof, Service manager for Hawk Chevy. I want to start out by saying I am sorry about the condition we returned your vehicle. This is not acceptable. Please call me at 815-725-7110 ext 1260 or reply to this email at your convenience. Please allow me to assist and diagnose this issue and no charge to you, if it is something at occurred or is under warranty there will be no charges for the repair. if something is is south, I will do my best to assist you in the repair. Please let me know how I can help I apologize again and thank you for your time in advance. I look forward to your correspondence, Scott

May 31, 2021

Going to Naperville to Geralds to trade it in. I have 7800 miles on my 2019 Outback. Your service department is rude and nasty men. Told me to put a trickle charger on it at night! More

by MARTHY2950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Christ
Report | Print
Jun 10, 2021 -

Hawk Chevrolet of Joliet responded

Hi, My name is Scott Pothof, Service manager for Hawk Chevrolet and Cadillac. I see you had an issue and I apologize for that action in advance. Let me see if I can do something for you in regards to your last service visit. Please either email me directly at scott.pothof@hawkauto.com or call me at 815-725-7110 ext. 1260. To speak about this visit. I look forward to your correspondence, Scott

May 31, 2021

Mica and Sean were top notch with my engine issue on my 2019 Silverado they were very professional and dedicated to keeping me informed with ever step of the process More

by SCOTTC10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mica and Sean , Tim Christ
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Jun 02, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet Of Joliet. We are always more than happy to assist you if anything else comes up. Take care!

May 29, 2021

I think of your place as family. I've been coming there for service since I bought 2 Equinoxs in 2016. One for me...one for my daughter. I will not go anywhere else for service. More

by Linda Berry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
May 31, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hawk Chevrolet Of Joliet! Have a great day!

May 28, 2021

I’ve had 4 appointments, which one was canceled by service. I’ve paid funds on three occasions for an issue that is still unresolved More

by CORRDELLJMOORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A. Chu
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May 28, 2021

Always so polite, kind, and professional! I have always felt great about my experience when having service on my Equinox!! The service and mechanics are fabulous at Hawk! More

by BLUSNOFLAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
May 28, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 27, 2021

Hawk Chevrolet has outstanding customer service. The scheduling was easy to set up. The employees are professional and friendly. They make sure that you are happy when leaving. More

by TAMEKAMGADLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Pothof
Report | Print
May 28, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 27, 2021

Robert was very great! And very professional.Thank you Robert was very great! And very professional. Thank you for helping me out. I will definitely be using you guys again. He waited until i was able t More

by Julia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
May 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet Of Joliet. We are always more than happy to assist you if anything else comes up. Take care!

May 27, 2021

I do this survey every time I get service at Hawk. I love the people, the service, and it feels like family. I won't take my car anywhere else. More

by Linda Berry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Report | Print
May 28, 2021 -

Hawk Chevrolet of Joliet responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

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