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Hawk Chevrolet of Joliet

Joliet, IL

4.7
4,453 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,453 reviews

May 04, 2021

Great service & very convenient to get a loaner vehicle. Awesome team! The team communicates very well to give updates once the work is completed and made special accommodations if I couldn’t get there befo More

by AB.BAREITHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
May 04, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet Of Joliet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 04, 2021

Don S in the body shop is very helpful and efficient. Everything done right, the first. Highly recommend Hawk Chevy Cadillac Body Shop and Repair center. More

by T&Bv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Sorenson
May 07, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2021

Terrible communication between sales and service while scheduling. Terrible customer service when picking up the finished car. Called several times and wasn’t finished for 24 hours. More

by CRAMBO1144
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chad Smeets
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The man at the first service desk on the left
May 07, 2021 -

Hawk Chevrolet of Joliet responded

I am disappointed your visit did not go as planned. Our goal is excellent customer service on every visit and we did not achieve it. Let me apologize and please call or email me so I can look into it for you. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet 815-773-2156 mhayes@hawkauto.com

May 03, 2021

The dealership is very clean and well organized. The personnel are very friendly and courteous. Their service is excellent, very professional. It’s highly recommended More

by MILOGUZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jucha, Michael Widuch
May 04, 2021 -

Hawk Chevrolet of Joliet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 03, 2021

Service was excellent. My service rep was superb. He kept me informed in a timely manner and did assisted in minimizing any inconvenience for the extended service due to recalls. High praises for Brian. More

by NewCar0720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jucha
May 04, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, thank you so much for your positive comments about Hawk Chevrolet Of Joliet! Please don't hesitate to reach out to us if there's anything more we can do!

May 03, 2021

Great service. Shuttle rides were appreciated. Gave me good feed back about future service needs. (Tires wipers) I will continue coming here for service. Joe More

by AHIRATS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Tim Christ
May 04, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 01, 2021

Ahmad was very professional and attentive to my needs as a prospective buyer. He was able to work with me and help with assessing my pricing and budgetary goals in making the best choice for myself. It felt More

by matthewearlvidican
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jubeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ahmad here at Hawk Chevrolet Of Joliet! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 01, 2021

Professional. Curtious. Prompt. Followed COVID restrictions. Great peaceful atmosphere. The selection of inventory was also impressive. Would recommend to others. Chevy always gets the gold. More

by angellopezoutlaw
Recommend Dealer
Yes
Employees Worked With
Angel Del Toro
May 02, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 01, 2021

Martin was one of the best salesmen we have dealt with. He was personable, friendly, and explained the new car in simple layman's terms. He also did not put any pressure to buy, get us into something at a More

by ca8628rn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
May 02, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Martin here at Hawk Chevrolet Of Joliet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 30, 2021

I brought a 1 year old car in for a oil change and a recall for the electronics. You change the computer and change the oil and sent me on my way and I thought I was satisfied until I tried to make some More

by OLDHEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hayes, Tim Christ
May 07, 2021 -

Hawk Chevrolet of Joliet responded

I am sorry to hear you are having issues after the update was completed on your vehicle. Please call or email and I can set up a time to correct what has happened. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet 815-773-2156 mhayes@hawkauto.com

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