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Hawk Chevrolet of Joliet

Joliet, IL

4.7
4,451 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,451 reviews

April 12, 2021

I Love the online scheduling of appointments. It was easy and appointments were available very soon. I am annoyed having to leave a twenty-five word review. More

by LV.SWIMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the person who worked with me. I did not work with any one listed.
Apr 13, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!

April 12, 2021

I guess the service was good but I waited 2 hours just for a basic oil change and tire rotation. I then proceeded to check out but it was someone new who didn’t know how to check me out. I understand he w More

by collinm1288
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hayes, Tim Christ
Apr 17, 2021 -

Hawk Chevrolet of Joliet responded

I am disappointed to hear your visit did not go smoothly. Let me apologize for the issues you had while at our dealership. Please call or email me so I can investigate what happened and make it right for you. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauto.com 815-773-2156

April 10, 2021

Great people to deal with. Made the purchase easy and enjoyable. They will actually go the extra mile. This is my second Hawk vehicle and will definitely buy here again. More

by Val
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Jubeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Vera
Apr 12, 2021 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet

April 10, 2021

Great customer service. Applied a coupon without my asking, saving me money. I feel very comfortable using Hawk Chevrolet. They're very friendly and efficient. More

by LALAFRED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean, Manager, Mike Hayes, Tim Christ
Apr 10, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet

April 10, 2021

Mr York was great he got me into a car when I had lost faith he did not feel like most car lots that trick u into a car my e xperience was great. More

by joibrass82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel York
Apr 12, 2021 -

Hawk Chevrolet of Joliet responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2021

Great staff! Always attentive and personable. Will only visit this location for the great, quick, and reliable service. Could go on forever, but this staff needs more recognition. More

by MICHAELLOPEZ33134
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Nunez
Apr 12, 2021 -

Hawk Chevrolet of Joliet responded

It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

April 10, 2021

Awesome experience with Martin Aguilar!!!! Did everything for me and made sure I got the best services! Love my New Trailblazer!! Also thank you for your patients with me as well.. Thank you!! More

by tracys532
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Aguilar
Apr 12, 2021 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

April 09, 2021

Missing my wheel lock. Having difficulty getting it returned to me. This is the second time this has happened. Very disappointed. Not helpful at all. More

by Arnettadean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Hayes
Apr 17, 2021 -

Hawk Chevrolet of Joliet responded

Ms. Dean, I have left you 2 messages in regards to your wheel lock. It is my understanding after talking with the technician and advisor that helped you, that the wheel lock was returned to the upper rear compartment of your vehicle. Please call or email me if this information is not correct. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauto.com 815-773-2156

Apr 17, 2021 -

Arnettadean responded

Mr. Hayes, I stopped in today and still no wheel lock. Wasn't where tech said he left it. It should be left un a very obvious location.

April 09, 2021

Excellent service, completed sooner than promised . Very pleased. New to the area and took a chance here, not disappointed. Would recommend regardless of make and model More

by ARTURO.GONZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Apr 10, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet

April 09, 2021

Very good people to work with and very polite. They did a great job on my truck in a timely manner I would return for more service. More

by charlessmyth79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Apr 10, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet Of Joliet! We are always more than happy to assist you if anything else comes up. Take care!

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