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Hawk Chevrolet of Joliet

Joliet, IL

4.7
4,449 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,449 reviews

March 12, 2021

Exceptional service and workmanship. I went in for an issue and they fixed exactly that and didn't try and push anything else on me. Love this place. More

by ROUBIN8967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angus
Mar 12, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we sincerely thank you for the positive review, and look forward to seeing you again soon!

March 12, 2021

After you guys did an oil change on my vehicle, my vehicle now shakes after hitting 70mph. Needless to say, I probably won’t be going back to you guys. More

by Stevendavis24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Christ
Apr 03, 2021 -

Hawk Chevrolet of Joliet responded

Mr. Davis, please let me apologize for the issues you had from you visit. It is possible when the rotated your tires one of the rear one may have been out of balance and is causing a vibration at higher speeds. Please call or email so I can set up a return visit to correct this problem. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauro.com 815-773-2156

March 12, 2021

happy with the customer service in the service Dept happy with the customer service in the service Dept Thanks Manny, I’m happy with my Mazda CX-5 had a few hiccups But,Resolved More

by Status
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Castillo
Mar 13, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Aug 05, 2021 -

Status responded

Again great cs and thank you to Eric the mechanic who took a little extra time and listening to my issue and resolving

March 12, 2021

Everyone that I spoke to was very helpful and friendly! I was informed of the amount of time it would take to complete the repairs. Tim was great to work with and I would highly recommend both him and the de More

by CONCERTMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loved the gentleman who was wiping down the car when I was picking it up., Tim Christ
Mar 13, 2021 -

Hawk Chevrolet of Joliet responded

Hi there, thank you so much for your positive comments about Hawk Chevrolet Of Joliet! Thanks again for the recommendation, and have an amazing day!

March 11, 2021

Got me truck in quick and back on the road in no time , Chester was on top of making sure things went smoothly, nIce guy More

by ta69_81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chester Patterson
Mar 12, 2021 -

Hawk Chevrolet of Joliet responded

Hi, we sincerely thank you for the positive review, and look forward to seeing you again soon!

March 11, 2021

Ms. Collins is a very knowledgeable and polite service advisor that is truly an asset to Hawk Chevy. As a result, I will likely be back for future service needs. More

by Cj Phillips
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mica Collins
Mar 12, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet Of Joliet! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2021

Had my car in for 1st oil change and tire rotation. Service department personnel were very friendly and courteous. Explained what would be done and how long it would take. Also got a free car wash. Onl More

by WESINGANDPLAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany , Tim Christ
Mar 12, 2021 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2021

Angel was a wonderful salesman!! Everyone helped me get into a new Camaro even though I work for a Ford dealership almost 300 miles away! Thanks to Joliet Chevrolet and everyone there working so hard to ma More

by TRAVIS.TODD.GROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Del Toro, Tim Thorn
Mar 12, 2021 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet Of Joliet! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

March 11, 2021

Not too happy with the Service..made appt for 0845...oil chg....car wasnt ready until 1030....that info screen in the lobby sucks..info is not updated ..Only way I knew my car was ready .was walking back to More

by ordmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Christ
Apr 03, 2021 -

Hawk Chevrolet of Joliet responded

Let me apologize for the issues you had on your visit. Our goal is excellent customer service every visit and we failed. Please call or email me so I can get more information. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet mhayes@hawkauro.com 815-773-2156

March 11, 2021

I came in for an oil change and Tim was awesome! The wait was not long at all and he even fixed my coupon in for me. More

by LIZPARAMO420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Mar 12, 2021 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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