Hawk Chevrolet of Joliet

1) Woman who took my initial call to make service appt was not knowledgeable about my vehicle service needs. She scheduled me for a 30k mile maintenance appt, even though I told her that I thought I had t was not knowledgeable about my vehicle service needs. She scheduled me for a 30k mile maintenance appt, even though I told her that I thought I had that service already. When I came in for my appt, the guy in the service dept was knowledgeable about my car. He arranged for the proper maintenance. 2) Everyone is always courteous. 3) Wish there were water bottles in the waiting room. 4) Service dept gave me my car when the maintenance was done, then mentioned a car wash, after. Should have done the car wash, then given me the car back. Car wash is a really nice touch. Thank you. More

The Subaru service department is awesome to work with. Response is prompt on phone and in person. They are friendly and treat us great. Thank you Response is prompt on phone and in person. They are friendly and treat us great. Thank you More

Jeff the service advisor at Hawk Subaru was awesome as usual. I called him on Tuesday and got me in immediately to fix my cracked windshield. The job the techs did was great and recommended getting your usual. I called him on Tuesday and got me in immediately to fix my cracked windshield. The job the techs did was great and recommended getting your car serviced here. Special shout out to Chris T. Helping me at closing time to get a vehicle to use while mine was being worked on. Professional and friendly customer service. More

Alex was very friendly and always smiling. Each time that I pulled into the service bay. He serves as a great first point of contact! I pulled into the service bay. He serves as a great first point of contact! More

Very professional and pleasant personnel. They took care of my car, and I could even leave my rental car with them after picking up mine, so there was no need to have the rental company drop me off. Saved m of my car, and I could even leave my rental car with them after picking up mine, so there was no need to have the rental company drop me off. Saved me some time. More

Great service. We have been coming to this dealership for almost twenty years now. Have always dealt with friendly and timely service. Will continue to be a customer. almost twenty years now. Have always dealt with friendly and timely service. Will continue to be a customer. More

Very friendly service and quickly done. Suggested other things as well. Kind and explained what was done to the vehicle when it was time to pay for my services. things as well. Kind and explained what was done to the vehicle when it was time to pay for my services. More

I Really Liked the Hawk Chevy Experience. We had a great sales professional that got us into a great car at the right deal. Clean Dealership! sales professional that got us into a great car at the right deal. Clean Dealership! More

Bought a new truck and had add ons completed in the service dept. they were kind and personable. Excellent service. The entry desk personnel were outstanding. service dept. they were kind and personable. Excellent service. The entry desk personnel were outstanding. More

They explained everything thoroughly and helped me in every way possible. Everyone was very friendly and helpful, I would love to come back and buy another car. every way possible. Everyone was very friendly and helpful, I would love to come back and buy another car. More