Hawk Chevrolet of Joliet

Great place to buy your new car. Chad Smeets was a pleasure to deal with. I drove 13 hours to buy my new chevrolet from them. pleasure to deal with. I drove 13 hours to buy my new chevrolet from them. More

Jonathan was not very informative. He also needs to work on his listening skills. We usually have a great experience when we buy a car from Hawk. This time we were very disappointed by the way that we were on his listening skills. We usually have a great experience when we buy a car from Hawk. This time we were very disappointed by the way that we were treated by Jonathan. More

I highly recommend this dealership, Kolby and both of the managers (I didn’t get the names of the managers) we spoke with all helped us out tremendously they’re awesome friendly people and we even got to cut managers (I didn’t get the names of the managers) we spoke with all helped us out tremendously they’re awesome friendly people and we even got to cut off Kolbys tie for his car sales lol. They saved us tons of money on the Chevy traverse we purchased and even gave us a little financial advice. Thank you Kolby and the managers at Hawk Chevrolet! More

They really don’t care at all about the customer. Really surprised as the other Hawk dealerships are very professional. Terrible GM and everyone else can’t make any decisions. I have purchased many cars in surprised as the other Hawk dealerships are very professional. Terrible GM and everyone else can’t make any decisions. I have purchased many cars in my life at a number of dealerships but this one is hands down the worst I have ever encountered and sadly they don’t even pretend to try. More

Great work & good people in a friendly environment. They take care of your needs. They’re fast and reliable and keep us informed on all that is being done take care of your needs. They’re fast and reliable and keep us informed on all that is being done More

Friendly staff, very good service department. Parts department helpful. Nice waiting area. Excellent mechanic. Work done correctly on first try. Would return if I need additional repairs. department helpful. Nice waiting area. Excellent mechanic. Work done correctly on first try. Would return if I need additional repairs. More

Got me a loaner car fast so I could get to work Diagnosed the problem Explained it well Upstanding staff all of them Did not overcharge Diagnosed the problem Explained it well Upstanding staff all of them Did not overcharge More

Justin Kielma greeted me welcomed me ask questions and had my history of what was completed it the past by Hawk. Which was very helpful. When job was completed Justin explained what was done by going over had my history of what was completed it the past by Hawk. Which was very helpful. When job was completed Justin explained what was done by going over the service report with me very helpful, More

We brought our vehicle in for a service code. The battery was bad. It was previously replaced.They replaced it at no cost to us. was bad. It was previously replaced.They replaced it at no cost to us. More

Oil change took 8 hours. It was a scheduled appointment at 8am and I did not get the car back until 3:30pm. I will not be returning, this has happened one other time at this facility so this is clearly the at 8am and I did not get the car back until 3:30pm. I will not be returning, this has happened one other time at this facility so this is clearly their “norm”. I called for an update as to when my car would be finished since they originally told me no more than 2-3 hours, I called after not receiving a call at the 4 hour mark. I was told they would call me back, they did not. I called at the 6 hour mark and they said they were going to begin the oil change. It was another 2 1/2 hours before I was able to pick it up. In the meantime I brought my husbands car for an oil change at Meineke which took 25 minutes at most. Completely unacceptable. More