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Hawk Chevrolet of Joliet

Joliet, IL

4.7
4,462 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,462 reviews

November 20, 2020

Ernie & Tim did a great job. They went out of their way to get me in and out quickly. Both were very polite and friendly More

by OBRIENJI333999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Principe, Tim Thorn
Nov 24, 2020 -

Hawk Chevrolet of Joliet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again.

November 20, 2020

I had a recall on my Subaru legacy. They gave me a ride home and picked me up when it was done. They couldn’t have been nicer or have done a better job More

by Marilyn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Weck , Tim Christ
Nov 25, 2020 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

November 19, 2020

It was quick & eat in & easy out & my vehicle was taken care of. I highly recommend this dealership for all your vehicle needs & service. Staff was friendly & excellent. More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mica / Scott Ingram
Nov 24, 2020 -

Hawk Chevrolet of Joliet responded

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 18, 2020

Dry off the cars after washing. Whatever you are using leaves spots. I have to run through a car wash to remove them. Word filler More

by Janice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany
Nov 20, 2020 -

Hawk Chevrolet of Joliet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

November 18, 2020

After buying several cars over the years here I always take them here for service because it’s a dealership I can trust to do the work. More

by KEnt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Beal, Justin Weck , Tim Christ
Nov 20, 2020 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2020

Great truck buying experience...Great salesman, Jesus' Rodriquez who presented the 2018 Used Chevy Silverado with low mileage...Was a big selling point for a fully loaded vehicle.. More

by NMNARCHULETA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez, Martin Aguilar
Nov 20, 2020 -

Hawk Chevrolet of Joliet responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

November 18, 2020

Excellent service, beyond friendly ! Only place I trust with my Cadillac. The mechanics always keep me up to date with What my car needs or may need in the near future. More

by Artemio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Tim Christ
Nov 20, 2020 -

Hawk Chevrolet of Joliet responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2020

I went in for a check engine light at 37,000 miles. They said I’d have to consent to $158 service fee. They told me my truck which is diesel had a glow plug that was working but not communicating to the co More

by LTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager
Dec 01, 2020 -

Hawk Chevrolet of Joliet responded

Hello, I would like to apologize for what happened on your visit. Our Goal is excellent customer service on every visit but we did not meet you expectations. Please allow me to look into what went wrong and try and resolve the issue. I need your last first and last name or your repair order number and I will gladly investigate it. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet 815-773-2156 mhayes@hawkauto.com

Dec 03, 2020 -

Hawk Chevrolet of Joliet responded

I talked with the customer and explained that he was out of warranty at the first visit. Due to miscommunication we reached an agreement that satisfied him. Michael Hayes Customer Experience Manager Hawk Joliet 815-773-2156 mhayes@hawkauto.com

Dec 03, 2020 -

LTZ responded

#4823 on 11/16/2020 Edit: I was contacted by Hawk Chevy after my post on 11/16/2020. The situation was explained further and now understand the problem was out of Hawk Chevy’s control. It was more a GM warranty issue. I appreciate them contacting me to make things right.

November 18, 2020

Were friendly knowledgeable and on time explained everything completely also performed all other checks on the vehicle would definitely will come backno questions very good staff More

by Xos97x
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Fredi Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Muisenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hayes, Justin Weck , Tim Christ, Luis Velazquez, Tim Thorn
Nov 20, 2020 -

Hawk Chevrolet of Joliet responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. We hope you have a wonderful day!

November 18, 2020

Jonathan Vera was the best Salesman..He was very curious and knew his craft..I purchased a 2019 from Hawk of Joliet and was coming in to have a oil change and met Johnathan..When I tell you he cares about h More

by Pamela D Calimee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Muisenga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Vera
Nov 20, 2020 -

Hawk Chevrolet of Joliet responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

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