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Hawk Chevrolet of Joliet

Joliet, IL

4.7
4,466 Reviews
Why should you buy from Hawk Chevrolet of Joliet? Our unmatched service and diverse Chevrolet inventory have set us apart as the preferred dealer in Joliet. Visit us today to discover why we have the best reputation in the Joliet area.
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2001 W Jefferson St

Joliet, IL

60435

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Showing 4,466 reviews

October 27, 2020

Awesome car buying experience! Thank you so much Mindy! The information you provided us helped to make our decision for the right Tahoe for our family needs. Your explanation of the vehicle was on poin More

by PEGRN.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy McCorkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you to all involved with our new car delivery!, Luis Velazquez
Nov 08, 2020 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mindy here at Hawk Chevrolet Of Joliet! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 27, 2020

Purchased a new Traverse from John Glusak at Hawk Chevrolet. John took a lot of time to explain all the features of the vehicle and was very pleasant to work with. We have purchased our last 3 vehicl More

by CNAEDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Glusak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Velazquez
Nov 08, 2020 -

Hawk Chevrolet of Joliet responded

Hi, thank you for your kind review; we are happy to pass along your comments to John here at Hawk Chevrolet Of Joliet! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 27, 2020

A little costly on the service maintenance but overall great experience and excellent customer service. Would love to add that having accumulated MyChevroletRewards points it was a breeze using the MyChev More

by NAHEA50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Christ
Nov 10, 2020 -

Hawk Chevrolet of Joliet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!

October 26, 2020

I would like to thank Dan Sorenson for a great job done with my car he said that my car was going to be done a little earlier than I expected and I thank him! He was very polite very courteous and just won More

by MICAFRARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Sorenson
Nov 08, 2020 -

Hawk Chevrolet of Joliet responded

We want all our clients to have a comfortable and stress-free experience with us! We're looking forward to your next visit with us!

October 26, 2020

I scheduled a service to get new tires. I had received between emails and texts 11 confirmations in a 3 day period stating the time of the appt and which tires I was getting. I arrived at my appt, checked More

by KUJAWA575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
His name started with a C.
Dec 03, 2020 -

Hawk Chevrolet of Joliet responded

Our goal is excellent customer service on every visit and I can see we let you down when you were here! I am sorry things didn't go smoothly when you were with us. If you can provide your 6 digit repair order number from you paperwork I will look into what happened. Please let me apologize again. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet 815-773-2156 mhayes@hawkauto.com

October 26, 2020

I had a fuse block replaced an found that they cut wires causing my cigarette lighter stopped working I also had Other issues that occurred. More

by manndogg87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Weck
Dec 03, 2020 -

Hawk Chevrolet of Joliet responded

I to apologize for your visit with us not going as you expected. Our goal is excellent customer service on every visit and we did not succeed. if you can provide your 6 digit repair order number I will happily look into the situation. Sincerely, Michael Hayes Customer Experience Manager Hawk Joliet 815-773-2156 mhayes@hawkauto.com

October 26, 2020

Manny was very helpful. We arrived a little early, but he was able to get us right in. Also took care of a recall issue in the same time period we were already there. Thanks!! More

by JANECFONNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny was prompt and very helpful!!
October 26, 2020

Service provided was efficient, professional, courteous, informative, personable and friendly. Area was clean and accommodating to the customer. I was kept informed through the process. More

by satisfiled customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
October 26, 2020

Really great fast service. Everyone is always friendly and helpful. I always feel like they take the time to listen and help me get the best with my car. More

by SUMMERKORNFEIND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayes, Justin Weck , Tim Christ
Nov 08, 2020 -

Hawk Chevrolet of Joliet responded

Hi there! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

October 25, 2020

Your in great hands with Hawk service dept. Covid protocols in place, informative staff and timely turn around. Thank you for the remote start install! More

by Brian Papesh joliet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Weck
Nov 08, 2020 -

Hawk Chevrolet of Joliet responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!

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